CAREERS AT SHIVOM

Build Your Future. Make an Impact.

Join our team and shape the future of technology – where innovation, growth, and limitless opportunities await.

Technology Is More Than Code

You don’t have to be a programmer to build a career in technology.

When people think about careers in IT, they often imagine writing code, developing software or managing complex technical systems. But there’s much more to the technology industry than that.

Behind every successful digital transformation are people who understand business challenges, design experiences, manage projects, solve problems, communicate ideas, build relationships and help organisations embrace change.

At Shivom, we believe technology succeeds when people with different skills, perspectives and backgrounds work together.

Whether you’re analytical, creative, organised, commercially minded, a natural communicator or passionate about technology, there could be a career path that suits your strengths.

Our work experience opportunities are designed to help you discover those possibilities.

Strategy & Business Analysis

Understand business challenges, explore ideas and help define solutions that deliver real value.

Project & Programme Delivery

Discover how teams, resources, budgets and activities are coordinated to deliver successful outcomes.

Design & User Experience

Explore creativity, research and design to make technology easier and more enjoyable for people to use.

People, Recruitment & Operations

Understand how people, talent, communication and business operations keep a consultancy running.

Client Relationships & Commercial

Learn how consultants build trust, understand customer needs and develop long-term partnerships.

Change & Digital Adoption

Discover how communication, training and engagement help people adopt new ways of working.

Quality, Risk & Assurance

Explore how teams assess quality, manage risks and help ensure solutions meet expectations.

Engineering & Emerging Technology

Experience the technical side of innovation, including software, cloud, AI, data and cybersecurity.

Different strengths. Shared possibilities.

You might enjoy working with people, organising activities, analysing information, designing experiences or solving complex problems. Your strengths could be just as valuable in technology as an ability to code.

Why Work for Shivom?

At Shivom, you’ll find more than just a job. You’ll join a team where your ideas matter, your growth is encouraged, and your work makes a real difference.

Make a Meaningful Impact

Work on complex, nationally significant programmes and technology solutions that improve services and people's lives.

Innovate with Purpose

Explore AI, cloud, data, cybersecurity and emerging technologies, turning bold ideas into practical solutions.

Grow Without Limits

Develop your expertise through hands-on experience, professional certifications, knowledge sharing and career progression.

Your Ideas. Your Impact.

We value initiative, independent thinking and the courage to challenge conventions. Great ideas can come from anyone.

People First. Always.

Be part of an inclusive, collaborative culture built on trust, mutual respect and shared success.

Flexibility & Rewards

Enjoy competitive benefits, recognition and flexible working opportunities, subject to role and client requirements.

Your Ambition. Your Journey. Our Launchpad.

Whether you’re exploring your potential, launching your career or taking your next big step, discover the opportunities to grow, innovate and make an impact at Shivom.

Work Experience

Discover the world of technology through practical exposure, mentoring and insight into professional careers. For school and college students, university students and career changers.

Apprenticeships & T-Levels

Explore work-based learning through Level 4, 6 and 7 apprenticeships, or gain industry experience through T-Level placements.

Graduate Opportunities

Turn academic knowledge into real-world impact. Build your career across technology, consulting, business analysis, product and delivery.

Experienced Professionals

Bring your expertise, challenge conventional thinking and help deliver ambitious transformations across complex organisations.

Explore Current Opportunities

Your next opportunity could start here. Discover our current openings and find a role where your skills, ambitions and ideas can make a difference.

Business Development, Marketing & Bids Executive

Company: Shivom Consultancy Ltd
Location: Brentford, West London
Working Arrangement: Office-based, minimum 4 days per week
Reporting to: Head of Business Development
Level: Graduate / Recent Postgraduate / Early Career
Package: £28,000–£32,000 depending on experience and qualifications
Performance Bonus: Up to 10%

Role Overview

Shivom Consultancy Ltd is seeking an ambitious and commercially minded graduate, recent postgraduate or early-career professional to join our growing Business Development function.
The role will support the Head of Business Development across sales, marketing, bids, partnerships and market intelligence. It is designed for someone at the early stages of their career who wants broad exposure to business development within the technology consulting sector and the opportunity to develop into a more senior commercial, bid or partnership role.
The successful candidate will work closely with senior colleagues in Shivom's Brentford office and will receive guidance and mentoring while progressively taking ownership of research, content creation, lead generation, bid coordination, partner engagement and sales-support activities.

Responsibilities

Business Development & Lead Generation

  • Research prospective clients, target organisations and new business opportunities.
  • Identify relevant decision-makers, influencers and commercial contacts within target organisations.
  • Generate prospective leads using LinkedIn, email, telephone and other appropriate channels.
  • Support outbound sales campaigns and structured prospecting activity.
  • Prepare introductory emails, LinkedIn messages and sales communications.
  • Conduct cold calling and follow-up activity under the direction of the Head of Business Development.
  • Arrange introductory meetings with prospective clients and partners.
  • Maintain prospect, contact and opportunity information within Shivom's CRM and sales tracking systems.
  • Follow up actions arising from meetings and business development discussions.
  • Support preparation of presentations, capability statements and client-facing material.
  • Assist with development of new sales channels for Shivom's SME IT consultancy services.

Marketing & Digital Content

  • Support Shivom's social media and digital marketing activities.
  • Create engaging LinkedIn posts promoting Shivom's capabilities, achievements and market insights.
  • Draft website content covering Shivom's services, experience and propositions.
  • Work with technical and delivery teams to turn completed projects into compelling case studies.
  • Develop calls-to-action designed to generate enquiries and engagement.
  • Support production of articles, thought-leadership material and marketing campaigns.
  • Help maintain a content calendar for website and social media activity.
  • Research relevant industry themes and propose content ideas.
  • Support development of brochures, presentations, capability statements and other sales collateral.
  • Monitor engagement with social media and marketing activity and report on results.

Bid Management & Bid Writing Support

  • Research public and private sector tender opportunities.
  • Monitor relevant procurement portals and framework opportunities.
  • Support the Head of Business Development with initial opportunity assessments.
  • Assist with preparation of RFIs, PQQs, tender responses, framework submissions and proposals.
  • Coordinate information and evidence required from technical and delivery teams.
  • Draft sections of bid responses using existing company material and technical input.
  • Help maintain Shivom's library of reusable bid content.
  • Maintain case studies, project references, CVs, policies, certifications and bid evidence.
  • Support bid planning and track actions, deadlines and outstanding contributions.
  • Format and quality-check bid submissions.
  • Attend internal bid meetings and capture actions and decisions.
  • Support lessons-learned activities following bid submissions.

Market Intelligence

  • Research prospective clients, competitors, sectors and programmes.
  • Monitor Find a Tender, Contracts Finder and other procurement sources.
  • Identify upcoming market engagement events and supplier opportunities.
  • Research major government and commercial technology programmes.
  • Prepare concise market and account intelligence reports.
  • Identify organisations already supplying target customers and potential routes into their supply chains.
  • Research contract awards, incumbent suppliers and future procurement activity.
  • Maintain structured information on target accounts and opportunities.
  • Provide regular sales intelligence updates to the Head of Business Development.

Strategic Partnerships

  • Research major IT consultancies, systems integrators and technology companies where Shivom could participate as an SME partner.
  • Identify relevant alliance, partner, procurement and supplier-management contacts.
  • Support initial outreach to prospective strategic partners.
  • Prepare background research before partner meetings.
  • Support preparation of Shivom capability material for prospective partners.
  • Maintain records of partner discussions and follow-up actions.
  • Assist with supplier onboarding questionnaires and partner registration processes.
  • Track partnership opportunities and maintain a strategic partner pipeline.
  • Support senior colleagues in maintaining regular engagement with important partners.

SME Supply Chain Development

  • Identify specialist SME technology companies that could complement Shivom's capabilities.
  • Research potential suppliers across areas such as:
    • Data and analytics.
    • Artificial intelligence.
    • Cloud and infrastructure.
    • Cyber security.
    • Architecture.
    • DevOps.
    • Software engineering.
    • Testing and quality assurance.
    • Digital transformation.
  • Contact prospective SME partners and gather information about their capabilities.
  • Maintain a structured SME supplier and partner database.
  • Capture information including services, skills, certifications, security clearances, geographical coverage and delivery capability.
  • Support assessment and onboarding of potential partners.
  • Help create an SME capability catalogue that can be used when responding to future bids.
  • Support development of consortium and collaborative bidding arrangements.

Skill Criteria

Essential

  • Bachelor's degree in business, marketing, management, economics, technology or another relevant discipline, or equivalent experience.
  • Recent postgraduate qualification or MBA may also be considered.
  • Strong interest in business development, sales, marketing and technology consulting.
  • Excellent written English and ability to produce clear and professional business communications.
  • Strong research and analytical capability.
  • Comfortable approaching new organisations and individuals by telephone, LinkedIn and email.
  • Good interpersonal and relationship-building skills.
  • Ability to understand and communicate business propositions.
  • Strong attention to detail.
  • Good organisational and time-management skills.
  • Ability to manage multiple activities and deadlines.
  • Strong Microsoft Office skills, particularly Word, PowerPoint and Excel.
  • Comfortable learning CRM and sales-management tools.
  • Ability to work collaboratively with senior business and technical stakeholders.
  • Self-motivated and willing to take ownership of assigned activities.
  • Able and willing to work from Shivom's Brentford office for a minimum of four days per week.

Desirable

  • MBA or postgraduate qualification in business, marketing, sales, strategy or management.
  • Up to 2 years' experience in business development, marketing, consulting, recruitment, professional services or technology.
  • Previous internship or placement experience in a commercial or client-facing role.
  • Exposure to IT consulting, software, cloud, data, AI or cyber security.
  • Understanding of UK public-sector procurement.
  • Awareness of Crown Commercial Service frameworks.
  • Familiarity with Find a Tender and Contracts Finder.
  • Experience writing social media or marketing content.
  • Experience using LinkedIn for business development.
  • Previous experience supporting proposals, tenders or bids.
  • Experience using CRM software.
  • Understanding of digital marketing and campaign analytics.
  • CIM, APMP or other relevant professional qualification would be advantageous but is not required.

Personal Attributes

The successful candidate should be:
  • Ambitious and keen to build a career in business development.
  • Commercially curious.
  • Confident communicating with new people.
  • Comfortable making outbound calls and approaching prospective customers.
  • A strong writer.
  • Well organised and reliable.
  • Able to research unfamiliar subjects independently.
  • Willing to learn about complex technology services.
  • Comfortable working in a fast-moving SME environment.
  • Proactive rather than waiting to be assigned every activity.
  • Collaborative and comfortable working closely with the Head of Business Development.
  • Professional when dealing with clients, partners and suppliers.

Working Arrangement

The role is based at Shivom Consultancy Ltd's Brentford office and the successful candidate will normally be expected to work from the office for a minimum of four days each week.
Office attendance should be aligned wherever possible with the Head of Business Development to provide regular coaching, collaboration and exposure to live sales and bid activity.
The role may also require occasional attendance at:
  • Client meetings.
  • Partner meetings.
  • Supplier engagement sessions.
  • Public-sector market engagement events.
  • Networking events.
  • Industry conferences.

Development Opportunity

This role is intended to provide broad exposure to the commercial side of a technology consultancy.
As the successful candidate develops experience, they will be expected to progressively take greater ownership of:
  • Individual sales campaigns.
  • Client accounts.
  • Smaller bid submissions.
  • Strategic partner relationships.
  • SME supplier relationships.
  • Marketing campaigns.
  • Opportunity qualification.
  • Sales pipeline management.
The role could naturally progress into positions such as:
  • Business Development Manager.
  • Bid Manager.
  • Partnerships Manager.
  • Account Manager.
  • Sales Manager.
  • Marketing and Growth Manager.

Performance Measures

Performance will be assessed against a balanced set of objectives including:
  • Number and quality of prospective leads identified.
  • Meetings generated through outbound activity.
  • Accuracy and quality of market intelligence.
  • Contribution to sales pipeline development.
  • Support provided to bid submissions.
  • Quality of written bid and marketing content.
  • Development of case studies and sales collateral.
  • Growth of Shivom's strategic partner network.
  • Growth of Shivom's SME supplier network.
  • Effective CRM and opportunity management.
  • Contribution to social media and digital engagement.
The role includes a performance-related bonus of up to 10%, recognising contribution to pipeline generation, bids, partnerships, marketing activity and broader commercial growth.

Business Development, Marketing & Bids Executive Company: Shivom Consultancy Ltd Location: Brentford, West London Working Arrangement: Office-based, minimum 4 days per week Reporting to: Head of B...View more

Senior Data Architect

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £80,000 to £90,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for experienced Senior Data Architects to join our growing architecture practice.
You will provide architecture leadership across complex data estates spanning modern digital platforms, cloud services, operational databases, reporting services and long lived legacy systems.
The role will focus on how organisations structure, own, integrate, migrate, govern and use data across multiple applications, products and business services.
You will help define clear data architecture direction, improve data quality and consistency, establish appropriate ownership and boundaries, support legacy modernisation and enable reliable information sharing across complex technology environments.
You will work across both operational and analytical data, ensuring that transactional applications, integration services, reporting platforms and downstream analytics capabilities have clear and sustainable data architecture.
We are recruiting multiple architects and are interested in candidates with complementary strengths across areas such as:
  • Enterprise and domain data architecture
  • Operational and transactional data
  • Data modelling
  • PostgreSQL and Azure SQL
  • Oracle and legacy data platforms
  • Data migration and modernisation
  • Data integration and information exchange
  • Reporting and information services
  • Data governance, quality and lineage
  • Cloud data architecture
Candidates are not expected to be specialists in every area.
You will work closely with enterprise architects, solution architects, application teams, data engineers, integration architects, cloud specialists, cyber security teams, product teams and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead data architecture across complex digital platforms, products and business services.
  • Define current, target and transition data architectures.
  • Develop enterprise, domain and solution level data architecture where appropriate.
  • Define conceptual, logical and physical data models.
  • Establish clear data ownership, stewardship and system of record principles.
  • Help define appropriate boundaries between application data, shared data and analytical data.
  • Design data architectures that support multiple products and services without creating unnecessary coupling.
  • Define data flows across applications, APIs, messaging platforms, databases and downstream information services.
  • Develop data architecture roadmaps covering modernisation, migration, consolidation and technical debt.
  • Assess existing databases and data services and identify opportunities to simplify or rationalise the estate.
  • Define migration approaches from legacy databases and applications to modern platforms.
  • Architect data coexistence during phased transformation and migration.
  • Define approaches for data reconciliation and migration assurance.
  • Protect data integrity throughout migration and service transition.
  • Define appropriate data retention, archival and disposal approaches.
  • Support modernisation of long lived relational database estates.
  • Define appropriate patterns for operational data, reporting data and analytical consumption.
  • Design data architectures that support management information, operational reporting and downstream analytics.
  • Improve data quality, consistency and accessibility across product and organisational boundaries.
  • Define approaches for master, reference and shared data where appropriate.
  • Establish metadata, lineage and traceability requirements.
  • Support secure information exchange between internal systems and external organisations.
  • Define data security, access control, privacy and audit requirements.
  • Define resilience, availability, recovery and performance requirements for data services.
  • Work with integration architects to define API, messaging, event and batch based data exchange patterns.
  • Work with application architects to ensure data ownership and persistence decisions align with application boundaries.
  • Work with engineering teams to translate data architecture into implementable designs.
  • Review detailed data models, schemas and migration approaches.
  • Identify data related architectural risks, dependencies and technical debt.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept, technology evaluations and migration feasibility exercises.
  • Promote repeatable engineering, automation and auditable change across data platforms.
  • Contribute to architecture peer reviews and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience as a Data Architect, Senior Data Architect, Solution Architect with a strong data specialism, or equivalent senior data architecture role.
  • Experience working across complex enterprise data estates.
  • Strong understanding of conceptual, logical and physical data modelling.
  • Experience defining target and transition data architectures.
  • Strong relational database architecture experience.
  • Experience with PostgreSQL, Microsoft SQL Server, Azure SQL, Oracle or comparable enterprise databases.
  • Experience defining data ownership and system of record principles.
  • Experience designing data architecture across multiple applications or product teams.
  • Strong understanding of operational and transactional data architecture.
  • Experience supporting reporting, management information or analytical services.
  • Experience with data integration and information exchange.
  • Strong understanding of API, messaging, event driven and batch data integration patterns.
  • Experience architecting data migration between legacy and modern platforms.
  • Experience planning coexistence between old and new data services during phased migration.
  • Strong understanding of data reconciliation, validation and migration assurance.
  • Experience with data quality management.
  • Understanding of metadata, lineage and traceability.
  • Experience defining data retention, archiving and disposal requirements.
  • Strong understanding of information security and data protection.
  • Experience defining data access and authorisation approaches.
  • Experience designing resilient and highly available data services.
  • Experience addressing database performance, scalability and operational support considerations.
  • Experience producing architecture artefacts including data models, data flow diagrams, roadmaps, options assessments and architecture decisions.
  • Experience working within technical governance or architecture assurance processes.
  • Experience working across multiple engineering teams and suppliers.
  • Strong stakeholder management and communication skills.
  • Ability to explain complex data architecture to technical and non technical stakeholders.
  • Ability to make pragmatic architecture decisions balancing strategic direction, data integrity, operational constraints and delivery needs.

Data modelling

Strong data modelling capability is important for this role.
You should be comfortable working across:
  • Conceptual data models
  • Logical data models
  • Physical data models
  • Domain models
  • Entity relationship modelling
  • Relational modelling
  • Normalisation and denormalisation
  • Data dictionaries
  • Reference data
  • Master data
  • Data classification
  • Schema design
  • Data contracts
  • Data ownership
  • Business definitions
  • Canonical models where appropriate
You should be able to use modelling to clarify ownership and relationships rather than producing models purely as documentation.

Operational and transactional data architecture

A significant part of this role may involve architecture for business critical transactional platforms.
You should understand:
  • Transactional databases
  • Application owned data
  • Service owned data
  • Database per service patterns
  • Shared database risks
  • Transaction boundaries
  • Consistency
  • Concurrency
  • Referential integrity
  • Caching
  • Data access patterns
  • Database scaling
  • High availability
  • Backup and recovery
  • Audit data
  • Historical data
  • Operational reporting
You should be able to work effectively with application and platform architects when defining data boundaries within distributed systems.

Data ownership and architecture boundaries

We are interested in architects who can address one of the most common challenges in large technology estates: unclear ownership and unnecessary data coupling.
You should be comfortable defining:
  • Authoritative data sources
  • Systems of record
  • Data ownership
  • Domain boundaries
  • Product boundaries
  • Shared data
  • Reference data
  • Data replication
  • Read models
  • Data synchronisation
  • Data distribution
  • Data access interfaces
  • Appropriate use of APIs and events
The objective is to make ownership explicit while enabling information to be shared safely and efficiently.

Data migration and legacy modernisation

Data migration is an important part of this role.
You should understand the architecture considerations associated with migrating long lived systems while protecting business continuity and data integrity.
Relevant areas include:
  • Legacy database assessment
  • Data profiling
  • Migration strategy
  • Source to target mapping
  • Data transformation
  • Data cleansing
  • Data quality remediation
  • Migration sequencing
  • Incremental migration
  • Bulk migration
  • Delta migration
  • Synchronisation
  • Dual running
  • Reconciliation
  • Validation
  • Cutover
  • Rollback
  • Archiving
  • Retention
  • Decommissioning
You should be able to define pragmatic migration strategies rather than assuming that every historic data structure can simply be moved unchanged to a new platform.

Data quality

You should understand how architecture can improve data quality across an organisation.
Relevant considerations include:
  • Completeness
  • Accuracy
  • Consistency
  • Timeliness
  • Validity
  • Uniqueness
  • Data quality rules
  • Validation
  • Exception handling
  • Reconciliation
  • Remediation
  • Ownership
  • Monitoring
  • Quality metrics
Data quality should be designed into services rather than addressed solely through downstream cleansing.

Data governance, metadata and lineage

You should have good understanding of:
  • Data governance
  • Data ownership
  • Data stewardship
  • Business glossaries
  • Data catalogues
  • Metadata management
  • Data lineage
  • Data classification
  • Retention
  • Disposal
  • Auditability
  • Traceability
  • Data standards
  • Sensitive data handling
  • Privacy by design
Experience with enterprise data catalogue or metadata technologies is advantageous but strong architecture principles are more important than experience with a specific product.

Reporting and information services

The role may include architecture supporting operational reporting and wider information use.
You should understand the distinction between:
  • Operational transactions
  • Operational reporting
  • Management information
  • Analytical workloads
  • Reporting stores
  • Read models
  • Data extracts
  • APIs for information access
  • Event driven data distribution
  • Dashboards
  • Historical analysis
You should be able to prevent analytical and reporting needs from creating inappropriate coupling or workload against operational systems.

Data integration and information exchange

Data rarely remains within a single application.
You should understand patterns including:
  • REST APIs
  • API based data access
  • Azure API Management
  • Azure Service Bus
  • Messaging
  • Queues and topics
  • Event driven architecture
  • Publish and subscribe
  • Change propagation
  • Batch integration
  • Secure file exchange
  • Data extracts
  • Scheduled processing
  • Reconciliation
  • Idempotency
  • Error handling
  • Schema evolution
  • Data contracts
You will work with specialist integration architects where appropriate but should be capable of defining the data architecture associated with these patterns.

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are recruiting multiple Data Architects and are particularly interested in candidates whose strengths complement one another.

Relational and operational data platforms

Experience with several of the following would be beneficial:
  • PostgreSQL
  • Azure Database for PostgreSQL
  • Azure SQL
  • Microsoft SQL Server
  • Oracle Database
  • Redis
  • Relational database technologies
  • Managed cloud databases
  • Legacy database platforms

Microsoft Azure

Relevant experience may include:
  • Microsoft Azure
  • Azure Database for PostgreSQL
  • Azure SQL
  • Azure Storage
  • Azure Functions
  • Azure Service Bus
  • Azure API Management
  • Microsoft Entra ID
  • Managed identities
  • Azure Key Vault
  • Azure Monitor
  • Log Analytics
  • Application Insights

Data and information services

Relevant experience may include:
  • Operational data stores
  • Reporting databases
  • Data integration services
  • Reference data services
  • Master data
  • Data catalogues
  • Metadata management
  • Data lineage
  • Data quality tooling
  • Power BI or comparable reporting technologies
  • Power Platform and Dataverse
Experience with other cloud or enterprise data technologies is relevant where the underlying architecture capability is transferable.

Oracle and legacy data platforms

Some assignments may involve long lived enterprise systems and databases.
Experience in areas such as the following would therefore be valuable:
  • Oracle Database
  • Oracle based applications
  • Legacy relational databases
  • Traditional middleware
  • Stored procedures
  • Database integration
  • Legacy schema analysis
  • Database consolidation
  • Data extraction
  • Data migration
  • Archiving
  • Retention
  • Decommissioning
You do not need to be an Oracle DBA, but candidates working on legacy modernisation should understand the architectural implications of moving data away from established enterprise database platforms.

Cloud data architecture

You should understand the implications of moving data services to cloud platforms, including:
  • Managed database services
  • Platform as a Service
  • High availability
  • Scaling
  • Backup and recovery
  • Encryption
  • Private connectivity
  • Identity based access
  • Workload identities
  • Secrets management
  • Monitoring
  • Automated deployment
  • Environment separation
  • Disaster recovery
  • Cost and capacity
You should be able to determine whether an existing data platform should be retained, rehosted, replatformed, redesigned or retired.

Engineering and automation

Modern data platforms should be delivered through controlled and repeatable engineering practices.
Experience or architectural understanding across several of the following would be useful:
  • Azure DevOps
  • GitHub
  • Source control
  • CI/CD
  • Database change management
  • Schema versioning
  • Automated database deployment
  • Infrastructure as Code
  • Terraform
  • Bicep
  • Automated testing
  • Data validation automation
  • Migration automation
  • Environment promotion
You do not need to operate as a DevOps or Data Engineer, but should understand how data architecture translates into repeatable delivery.

Monitoring and operational support

Data services should be observable and supportable.
You should understand areas including:
  • Database monitoring
  • Performance monitoring
  • Query performance
  • Capacity monitoring
  • Storage growth
  • Connection monitoring
  • Replication health
  • Backup monitoring
  • Availability
  • Error monitoring
  • Data pipeline monitoring
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Dynatrace
  • Grafana
  • Operational dashboards
  • Alerting
Operational considerations should influence architecture from the outset.

Security and data protection

Data architecture must incorporate appropriate security and privacy controls.
You should understand:
  • Data classification
  • Sensitive data
  • Personal data
  • Encryption at rest and in transit
  • Role Based Access Control
  • Least privilege
  • Managed identities
  • Secrets management
  • Key management
  • Database access controls
  • Data masking
  • Audit logging
  • Retention
  • Disposal
  • Privacy by design
  • Data minimisation
  • Secure information sharing
You will work with cyber security and privacy specialists where deeper specialist assurance is required.

Architecture and delivery alignment

This is not a role where the Data Architect operates separately from application and engineering teams.
You should be comfortable:
  • Working closely with Solution Architects.
  • Working with database specialists and Data Engineers.
  • Reviewing application data models.
  • Challenging inappropriate shared database designs.
  • Reviewing database technology choices.
  • Reviewing data migration approaches.
  • Assessing integration and data flow designs.
  • Supporting investigation of data quality issues.
  • Reviewing performance and scalability concerns.
  • Helping teams resolve ownership and data boundary questions.
  • Supporting operational readiness.
  • Updating architecture as implementation evidence emerges.

Our architecture approach

At Shivom, we place strong emphasis on:
  • Clear data ownership
  • Data as a strategic organisational asset
  • Data quality by design
  • Well defined systems of record
  • Explicit data and service boundaries
  • Reusable data patterns
  • Secure information sharing
  • API and event driven integration where appropriate
  • Simplification and convergence
  • Responsible legacy modernisation
  • Safe data migration
  • Protection of data integrity
  • Privacy and security by design
  • Resilience and operational readiness
  • Automation and repeatability
  • Engineering aligned architecture
  • Sustainable technology choices
Our Data Architects are expected to maintain an enterprise perspective while remaining close enough to delivery to understand how data is actually created, changed, exchanged and consumed.

Desirable experience

It would be advantageous to have experience in one or more of the following areas:
  • Large scale enterprise data architecture.
  • Complex transactional digital services.
  • PostgreSQL architecture.
  • Azure Database for PostgreSQL.
  • Azure SQL.
  • Oracle database estates.
  • Redis or distributed caching.
  • Complex data migration programmes.
  • Migration from legacy relational databases to cloud managed databases.
  • Data quality improvement programmes.
  • Master or reference data architecture.
  • Data governance and stewardship.
  • Metadata management and data catalogues.
  • Data lineage.
  • Operational reporting and management information.
  • Enterprise information sharing.
  • API and event driven data integration.
  • Power Platform or Dataverse.
  • Azure cloud architecture.
  • Azure DevOps or GitHub.
  • Infrastructure as Code.
  • Dynatrace, Azure Monitor, Application Insights, Log Analytics or Grafana.
  • UK central government or another regulated public sector environment.
  • Large scale or business critical digital services.
  • Sensitive or regulated information.
  • Complex multi supplier delivery environments.
  • Existing SC security clearance.
  • Microsoft Azure Data or Architecture certification.
  • DAMA/CDMP certification.
  • TOGAF or equivalent architecture certification.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

Candidate profiles we are particularly interested in

As we are recruiting multiple Senior Data Architects, we are interested in complementary profiles.
You may have deeper experience in areas such as:
Operational and transactional data architecture
Relational data, product data ownership, PostgreSQL, Azure SQL, APIs, events and high volume transactional systems.
Data migration and modernisation
Oracle and legacy databases, migration strategy, reconciliation, coexistence, retention and platform retirement.
Enterprise data architecture and governance
Data models, ownership, quality, metadata, lineage, standards and information sharing.
Reporting and information architecture
Operational reporting, management information, read models, information services and downstream analytical consumption.
Candidates are not expected to cover every profile. We will assess both individual depth and how each candidate complements the wider architecture team.

What success looks like

You will be successful when you can:
  • Understand complex data estates quickly.
  • Establish clear data ownership and authoritative sources.
  • Produce practical conceptual and logical data models.
  • Define sustainable data boundaries between applications and services.
  • Improve data quality and consistency.
  • Reduce unnecessary duplication and coupling.
  • Define secure and reusable information exchange patterns.
  • Design appropriate architecture for PostgreSQL, Azure SQL, Oracle and other relational platforms.
  • Develop realistic migration strategies from legacy platforms.
  • Protect data integrity throughout migration and transformation.
  • Define appropriate retention and disposal approaches.
  • Support reporting and analytics without compromising operational services.
  • Build security, resilience and operational support into data architecture.
  • Produce architecture that engineering teams can practically implement.
  • Work effectively with application, integration, cloud and security architects.
  • Make clear recommendations when faced with competing data architecture options.
  • Influence multiple delivery teams without becoming a bottleneck.
  • Build trusted relationships with senior stakeholders, engineers, product teams and fellow architects.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Worldwide family travel insurance
  • Death in service life assurance at 5 times base salary
  • Extended sick pay at 75% of salary
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, data, cloud, security and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We work with organisations delivering complex and business critical technology services, helping them modernise legacy estates, improve their use of data, adopt cloud and digital platforms and build secure, resilient and sustainable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational consequences of their decisions and help teams make technology choices that remain sustainable beyond the immediate programme.
You will join a growing architecture community with opportunities to work across data, digital applications, cloud, integration, identity, security and enterprise platforms.

Why join Shivom?

You will have the opportunity to shape how complex organisations manage, modernise and use data while developing your career within a growing architecture practice.
You may work across enterprise data architecture, operational data, PostgreSQL, Azure SQL, Oracle modernisation, data migration, information sharing, reporting and cloud data services, depending on your background and assignments.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.

Senior Data Architect Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: £80,000 to £90,000 per annum, depending o...View more

Senior Solution Architect – Digital Platforms & Business Applications

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £70,000 to £90,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for experienced Senior Solution Architects – Digital Platforms & Business Applications to join our growing architecture practice.
We are recruiting multiple architects for this role and are interested in candidates with complementary experience across modern digital platforms, enterprise business applications, workflow and case management, scheduling and resource management, information and reporting services, integration and legacy modernisation.
You will provide solution architecture leadership across complex, business critical digital services, working from early discovery and options analysis through detailed design, implementation, transition and live operation.
The role requires architects who can understand an existing technology landscape, define clear target and transition architectures and work closely with engineering and delivery teams to turn architectural direction into practical solutions.
You may work across bespoke digital applications, commercial platforms, shared application services and legacy technology estates. Depending on your background, you may bring deeper expertise in areas such as:
  • Case management and workflow
  • Scheduling and resource management
  • Information and reporting services
  • Application and platform modernisation
  • Java based digital platforms
  • Cloud native application architecture
  • Enterprise integration
  • Legacy application transformation
Candidates are not expected to be experts in every area. We are particularly interested in building a team with complementary skills and experience.
You will work closely with enterprise architects, cloud and platform architects, data architects, integration specialists, security teams, software engineers, product teams, service management and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture across complex digital platforms and enterprise business applications.
  • Define current, target and transition architectures.
  • Develop solution visions, High Level Designs, architecture options and technology roadmaps.
  • Translate business, service and operational requirements into secure, resilient and maintainable technical solutions.
  • Architect digital services spanning user interfaces, applications, workflow, APIs, data and platform services.
  • Design architectures for case management, workflow, task management and process orchestration where required.
  • Architect scheduling, allocation, booking and resource management capabilities.
  • Define solutions for information services, operational reporting and business reporting.
  • Design and evolve reusable application and platform capabilities that can support multiple products or services.
  • Define appropriate boundaries between applications, shared services and enterprise platforms.
  • Architect cloud hosted and cloud native applications using Microsoft Azure.
  • Design architectures for containerised and Kubernetes based applications where appropriate.
  • Define API, messaging and event driven integration patterns.
  • Work with integration architects to define secure and reusable integration with internal and external systems.
  • Define application security, authentication and authorisation requirements.
  • Design appropriate data access, storage and persistence patterns.
  • Work with data architects on data models, data migration, information flows and reporting requirements.
  • Define non functional requirements covering availability, resilience, performance, scalability, security, auditability, maintainability and supportability.
  • Assess legacy applications and identify opportunities for modernisation, rationalisation, replacement or retirement.
  • Define pragmatic transition architectures that enable new and legacy services to coexist safely during transformation.
  • Identify and manage technical debt.
  • Develop application and platform lifecycle roadmaps.
  • Support migration from legacy databases, middleware and application platforms where appropriate.
  • Define operational monitoring, logging, alerting and observability requirements.
  • Promote automation and repeatability through CI/CD and Infrastructure as Code.
  • Work closely with engineering teams throughout implementation rather than limiting architecture involvement to initial design.
  • Review detailed technical designs against agreed architecture.
  • Support engineering teams in resolving architecture issues that emerge during delivery.
  • Identify technical risks, dependencies and cross product impacts.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept and technical feasibility exercises.
  • Contribute to architecture peer reviews, standards, patterns and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across a substantial proportion of the following:
  • Significant experience as a Solution Architect, Technical Architect, Application Architect or Platform Architect within complex enterprise environments.
  • Experience architecting business critical digital applications or enterprise platforms.
  • Strong understanding of modern application architecture.
  • Experience designing distributed systems and service based architectures.
  • Experience with Microsoft Azure.
  • Experience architecting applications deployed to cloud environments.
  • Understanding of containerisation and Kubernetes based platforms.
  • Strong understanding of API based integration.
  • Understanding of asynchronous messaging and event driven architecture.
  • Experience working with relational databases.
  • Experience defining data flows between applications and services.
  • Experience architecting workflow or business process driven applications.
  • Experience working with enterprise case management, task management or comparable business application platforms.
  • Experience defining complex application integration patterns.
  • Experience designing secure authentication and authorisation for applications and APIs.
  • Experience defining non functional requirements.
  • Experience designing highly available and resilient business services.
  • Experience producing solution architecture artefacts including HLDs, options assessments, architecture decisions, roadmaps and transition architectures.
  • Experience modernising legacy applications or technology estates.
  • Experience working with systems where new and legacy technology must coexist during migration.
  • Experience identifying and managing technical debt.
  • Experience working within technical governance or architecture assurance processes.
  • Experience working with multiple engineering and delivery teams.
  • Experience working across complex supplier ecosystems.
  • Strong stakeholder management and communication skills.
  • Ability to explain complex architecture decisions to technical and non technical audiences.
  • Ability to make pragmatic decisions that balance strategy, delivery constraints, security, resilience, cost and operational needs.

Business application and workflow architecture

Depending on your background, you may have significant experience designing applications that manage complex business processes.
Relevant experience may include:
  • Enterprise case management
  • Workflow
  • Task management
  • Business process management
  • Rules engines
  • Process orchestration
  • Human in the loop workflows
  • Queue based processing
  • Case and task allocation
  • Work distribution
  • Escalation
  • Exception handling
  • Business events
  • Document and evidence management
  • Notifications
  • Correspondence
  • Audit trails
  • Role based access
  • Operational dashboards
You should understand how these capabilities combine to support end to end business processes rather than treating each application feature in isolation.

Scheduling and resource management

Some appointments may require deeper architecture experience with complex scheduling and allocation services.
Relevant areas include:
  • Scheduling
  • Appointment and booking services
  • Resource allocation
  • Capacity management
  • Availability
  • Calendar based services
  • Rules driven allocation
  • Prioritisation
  • Conflict management
  • Rescheduling
  • Workflow integration
  • Notifications
  • Real time and batch processing
  • Integration with external systems
  • Operational reporting
You do not need scheduling experience for every vacancy, but candidates with strong experience in this area are particularly welcome.

Information and reporting services

Some candidates may bring deeper experience in architecture supporting information and reporting capabilities.
Relevant experience may include:
  • Operational reporting
  • Business reporting
  • Management information
  • Data aggregation
  • Read optimised data services
  • Reporting databases
  • APIs for information services
  • Event driven data propagation
  • Data extracts
  • Dashboards
  • Data quality
  • Audit and traceability
  • Data retention
  • Data security
  • Integration with analytics platforms
You should understand the distinction between operational application data, transactional services and downstream analytics and reporting capabilities.

Application and platform modernisation

Legacy modernisation is an important part of this role.
You should be comfortable assessing environments containing combinations of:
  • Legacy applications
  • Monolithic applications
  • Older Java or .NET applications
  • Commercial software
  • Traditional middleware
  • Legacy databases
  • Oracle platforms
  • File based integration
  • Batch processing
  • Point to point integrations
  • On premises infrastructure
  • Existing cloud hosted applications
You should be able to determine appropriate strategies such as:
  • Retain
  • Rationalise
  • Rehost
  • Replatform
  • Refactor
  • Replace
  • Repurchase
  • Retire
We are looking for architects who can define practical transition architectures, not simply idealised target states.
You should understand how to modernise services while maintaining operational continuity, managing data migration and progressively reducing technical debt.

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are deliberately recruiting multiple architects with complementary technical strengths.

Application technologies

Experience with several of the following would be useful:
  • Java
  • JVM based application platforms
  • Spring / Spring Boot
  • Node.js
  • JavaScript
  • TypeScript
  • Angular
  • REST APIs
  • JSON
  • OpenAPI
  • Microservices
  • Distributed application architecture
  • SaaS and COTS applications
Strong architecture capability is more important than recent hands on development experience, but you should understand how modern software is engineered and operated.

Microsoft Azure

Experience across several of the following would be beneficial:
  • Microsoft Azure
  • Azure Kubernetes Service
  • Azure App Service
  • Azure Functions
  • Azure Container Registry
  • Azure Storage
  • Azure SQL
  • Azure Database for PostgreSQL
  • Azure API Management
  • Azure Service Bus
  • Azure Event Grid
  • Azure Key Vault
  • Microsoft Entra ID
  • Managed identities
  • Azure Monitor
  • Application Insights
  • Log Analytics

Data technologies

Experience with one or more of the following would be useful:
  • PostgreSQL
  • Azure SQL
  • Microsoft SQL Server
  • Oracle
  • Redis
  • Relational data modelling
  • Transactional data
  • Data migration
  • Data retention
  • Data archiving
  • Data integration
You do not need to be a Data Architect or DBA, but should understand how application architecture affects data integrity, scalability, performance and migration.

APIs, messaging and integration

You should understand modern enterprise integration principles, including:
  • REST APIs
  • API management
  • Azure API Management
  • Synchronous integration
  • Asynchronous integration
  • Azure Service Bus
  • Queues
  • Topics
  • Publish and subscribe
  • Event driven architecture
  • Azure Functions
  • Integration with SaaS and COTS platforms
  • External system integration
  • Retry and failure handling
  • Idempotency
  • Correlation
  • Integration security
Specialist API architecture will normally be supported by dedicated integration architects, but Senior Solution Architects should be able to design solutions that make appropriate use of enterprise integration services.

Containers and cloud native architecture

Experience with containerised application architecture would be advantageous.
Relevant areas include:
  • Docker
  • Kubernetes
  • Azure Kubernetes Service
  • Container registries
  • Microservices
  • Ingress and routing
  • Service discovery
  • Scaling
  • Configuration
  • Secrets
  • Workload identity
  • Application resilience
  • Container security
  • Platform observability
  • Deployment strategies
You do not need to be a Kubernetes platform engineer but should be able to make sound application architecture decisions in container based environments.

Engineering and delivery

We expect our architects to understand how solutions are engineered and deployed.
Experience or architectural understanding across several of the following would be useful:
  • Azure DevOps
  • GitHub
  • CI/CD
  • Source control
  • Automated testing
  • Application deployment pipelines
  • Infrastructure as Code
  • Terraform
  • Bicep
  • Environment configuration
  • Release management
  • Automated quality and security controls
Architecture should support repeatable engineering rather than depend on manually configured environments.

Monitoring and observability

Operational support should be considered as part of solution architecture from the outset.
Experience with several of the following would be advantageous:
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Dynatrace
  • Grafana
  • Application Performance Monitoring
  • Distributed tracing
  • Centralised logging
  • Metrics
  • Alerting
  • Operational dashboards
  • Dependency monitoring
  • Health checks
  • Performance monitoring
  • Capacity monitoring
You should understand what telemetry a business critical service needs in order to be effectively supported.

Application security

You should have good architecture awareness across:
  • Microsoft Entra ID
  • Authentication
  • Authorisation
  • OAuth 2.0
  • OpenID Connect
  • JWT
  • Role Based Access Control
  • Managed identities
  • Secrets management
  • Azure Key Vault
  • Secure API integration
  • Encryption
  • Audit logging
  • Least privilege
  • Zero Trust principles
  • Data protection
  • Secure by design architecture
Dedicated security and IAM specialists will support deeper security concerns, but application security remains an integral part of the Solution Architect's responsibility.

Architecture and engineering alignment

This is not a role where architecture ends once an HLD has been approved.
You should be comfortable:
  • Working directly with software engineers and technical leads.
  • Reviewing detailed designs.
  • Reviewing API and integration approaches.
  • Working through application and data design decisions.
  • Understanding implementation constraints.
  • Supporting technical investigations.
  • Reviewing resilience and performance concerns.
  • Assessing operational readiness.
  • Challenging unnecessary complexity.
  • Revising architecture where delivery evidence requires it.
  • Helping delivery teams make sound technical trade offs.
Our architects are expected to remain engaged throughout delivery.

Our architecture approach

At Shivom, we place strong emphasis on:
  • Practical architecture
  • Reusable platforms and common capabilities
  • Clear product and service boundaries
  • API based integration
  • Event driven architecture where appropriate
  • Cloud appropriate design
  • Simplification and convergence
  • Modernisation of legacy technology
  • Incremental transformation
  • Secure by design architecture
  • Resilience and operational readiness
  • Observability by design
  • Automation and repeatability
  • Engineering aligned architecture
  • Sustainable technology choices
  • Effective collaboration across multiple suppliers and delivery teams
We expect architects to understand strategic direction while remaining pragmatic about legacy constraints and the realities of delivering change to live services.

Desirable experience

It would be advantageous to have experience in one or more of the following areas:
  • Enterprise case management platforms.
  • Workflow or business process management.
  • Large scale scheduling or resource allocation services.
  • Business critical transactional applications.
  • Complex information or reporting services.
  • Java and Spring based digital platforms.
  • Node.js or JavaScript based services.
  • Azure Kubernetes Service.
  • PostgreSQL.
  • Azure SQL.
  • Oracle databases and middleware.
  • Azure API Management.
  • Azure Service Bus.
  • Event driven architecture.
  • Power Platform or Dataverse.
  • Document and content management services.
  • Large scale legacy application modernisation.
  • Monolith to service based architecture transformation.
  • Data migration and legacy coexistence.
  • Cloud migration.
  • Technical debt reduction.
  • Azure DevOps or GitHub.
  • Infrastructure as Code.
  • Dynatrace, Azure Monitor, Application Insights, Log Analytics or Grafana.
  • UK central government or another regulated public sector environment.
  • Highly available or business critical digital services.
  • Sensitive or regulated information.
  • Complex multi supplier delivery environments.
  • Existing SC security clearance.
  • Microsoft Azure certification.
  • TOGAF or equivalent architecture certification.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

Candidate profiles we are particularly interested in

As we are recruiting multiple Senior Solution Architects, we are interested in complementary profiles.
You may, for example, have deeper experience in:
Digital business applications
Case management, workflow, task management, rules, process orchestration and transactional systems.
Scheduling and resource management
Complex booking, scheduling, allocation and capacity management services.
Application modernisation
Legacy transformation, cloud migration, technical debt reduction, coexistence and migration.
Information services
Operational reporting, business information services, transactional data and information integration.
Cloud native applications
Azure, Kubernetes, Java, microservices, APIs, messaging and modern engineering practices.
Applicants are not expected to cover all of these areas. We will consider the overall depth and breadth of each candidate and how their experience complements the wider architecture team.

What success looks like

You will be successful when you can:
  • Understand complex business applications and technology landscapes quickly.
  • Translate complex business processes into clear and sustainable solution architectures.
  • Define practical target architectures and achievable transition roadmaps.
  • Design applications that integrate cleanly with enterprise platforms and services.
  • Make appropriate choices between bespoke development, shared services and commercial platforms.
  • Identify opportunities to reuse rather than duplicate capabilities.
  • Define appropriate application, workflow, integration and data boundaries.
  • Modernise legacy services without compromising operational continuity.
  • Manage coexistence between legacy and modern platforms effectively.
  • Reduce technical debt progressively rather than simply moving it to new technology.
  • Design secure, resilient and observable services.
  • Produce architecture that engineering teams can practically implement.
  • Stay engaged with delivery as architecture evolves.
  • Make clear recommendations when faced with competing technology or delivery options.
  • Influence multiple product and engineering teams without becoming a delivery bottleneck.
  • Build trusted relationships with senior stakeholders, engineers, product teams, suppliers and fellow architects.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, application, data, security and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We help organisations modernise complex technology estates, adopt cloud and digital platforms, transform legacy business applications and build secure, resilient and sustainable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. Our architects remain close to delivery, understand the operational consequences of their decisions and help teams make technology choices that remain sustainable beyond the immediate programme.
You will join a growing architecture community with opportunities to work across digital applications, cloud, data, integration, identity, security, automation and enterprise platforms.

Why join Shivom?

You will have the opportunity to work across complex digital platforms and business critical applications while developing your career within a growing architecture practice.
You may work across modern application architecture, workflow, cloud native platforms, case management, scheduling, information services, enterprise integration and legacy modernisation, depending on your experience and assignments.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early discovery through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.

Senior Solution Architect – Digital Platforms & Business Applications Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Ti...View more

Senior Cloud Solution Architect

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £75,000 to £85,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for an experienced Senior Cloud Solution Architect to join our growing architecture practice.
You will provide architecture leadership across cloud platforms, application hosting, container platforms, infrastructure automation, observability, resilience and modern engineering practices, with a strong focus on the Microsoft Azure ecosystem.
The role will focus on designing secure, scalable and operationally resilient cloud solutions and helping organisations modernise legacy hosting and infrastructure through cloud native technologies, automation and repeatable engineering practices.
You will work across Azure platform services, containerised workloads, Kubernetes, Infrastructure as Code, CI/CD, cloud networking, security, monitoring and operational tooling.
A key part of the role will be ensuring that architecture goes beyond simply selecting cloud services. You will consider how platforms are engineered, deployed, monitored, secured, operated, recovered and evolved throughout their lifecycle.
You will work closely with enterprise architects, solution architects, cloud engineers, DevOps engineers, software engineering teams, security specialists, network teams, identity architects, service management teams and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture across Microsoft Azure cloud platforms and hosted services.
  • Define current, target and transition architectures for cloud hosting, infrastructure and platform services.
  • Design secure, scalable and resilient Azure solutions for modern digital services.
  • Architect cloud platforms supporting bespoke applications, commercial software and shared enterprise services.
  • Define architecture for containerised workloads and Kubernetes based platforms.
  • Design appropriate hosting patterns across Platform as a Service, containers, serverless and Infrastructure as a Service.
  • Define cloud networking, connectivity and security patterns.
  • Develop architecture for Azure subscriptions, landing zones, resource organisation and platform governance.
  • Define resilient architectures spanning availability zones, regions and appropriate disaster recovery capabilities.
  • Develop cloud migration and modernisation strategies for legacy applications and infrastructure.
  • Assess applications and services to determine appropriate rehost, replatform, refactor, replace or retire strategies.
  • Promote automation and repeatability through Infrastructure as Code.
  • Define architectural standards for Terraform, Bicep and automated cloud provisioning.
  • Work with engineering teams to establish repeatable CI/CD and deployment patterns.
  • Define architecture for Azure DevOps and GitHub based engineering workflows.
  • Architect monitoring and observability as integral components of cloud solutions.
  • Define logging, metrics, tracing, alerting and operational dashboard requirements.
  • Architect solutions using Azure Monitor, Application Insights, Log Analytics and associated Azure observability services.
  • Define integration with enterprise monitoring platforms such as Dynatrace and Grafana.
  • Establish standards for cloud service health, capacity, performance and operational telemetry.
  • Define secure approaches for secrets, certificates, keys and workload identities.
  • Work with cyber security teams to apply Zero Trust, least privilege and secure by design principles.
  • Define cloud platform non functional requirements including availability, resilience, performance, scalability, security, maintainability, recoverability and supportability.
  • Develop solution visions, High Level Designs, options assessments, architecture decisions and technical roadmaps.
  • Support platform and technology lifecycle management.
  • Identify opportunities to simplify fragmented infrastructure and reduce unnecessary platform duplication.
  • Work with engineering teams throughout discovery, design, implementation and transition into live service.
  • Review detailed technical designs and implementation approaches against agreed architecture.
  • Identify architectural risks, dependencies and technical debt and recommend proportionate remediation.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept, technical feasibility exercises and platform evaluations.
  • Contribute to architecture peer reviews and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience working as a Cloud Solution Architect, Azure Architect, Technical Architect, Platform Architect or Infrastructure Architect within complex enterprise environments.
  • Strong Microsoft Azure architecture experience.
  • Experience designing large scale, business critical cloud solutions.
  • Strong understanding of cloud architecture principles and Azure platform services.
  • Experience designing highly available and resilient cloud environments.
  • Experience designing containerised and Kubernetes based solutions.
  • Good understanding of Platform as a Service, Infrastructure as a Service, serverless and container hosting models.
  • Experience designing Azure networking and secure cloud connectivity.
  • Experience defining cloud security architecture.
  • Strong understanding of identity, access control, workload identities, secrets and certificate management.
  • Strong understanding of Infrastructure as Code.
  • Experience with Terraform and/or Bicep.
  • Experience defining CI/CD and automated deployment approaches.
  • Practical understanding of Azure DevOps and/or GitHub.
  • Strong understanding of monitoring and observability.
  • Experience with Azure Monitor, Application Insights and Log Analytics.
  • Experience architecting operational monitoring for distributed cloud services.
  • Experience with Dynatrace, Grafana or equivalent observability platforms.
  • Experience defining operational readiness, resilience and disaster recovery requirements.
  • Experience modernising legacy infrastructure or applications for cloud environments.
  • Experience producing architecture artefacts including HLDs, options assessments, architecture decisions, roadmaps and transition architectures.
  • Experience defining and assuring non functional requirements.
  • Experience working within technical governance or architecture review processes.
  • Experience working across multiple engineering teams and technology suppliers.
  • Strong stakeholder management and communication skills.
  • Ability to communicate architecture clearly to both engineering teams and senior stakeholders.
  • Ability to make pragmatic architectural decisions balancing strategic direction, security, resilience, cost and delivery requirements.

Microsoft Azure architecture

Strong Azure architecture experience is central to this role.
You should understand areas including:
  • Azure subscriptions and management groups
  • Azure landing zones
  • Azure Policy
  • Role Based Access Control
  • Microsoft Entra ID
  • Virtual Networks
  • Network Security Groups
  • Private Endpoints
  • Private Link
  • Azure DNS
  • Azure Load Balancer
  • Application Gateway
  • Web Application Firewall
  • Azure Front Door
  • ExpressRoute
  • VPN connectivity
  • Azure Firewall
  • Azure Key Vault
  • Managed identities
  • Azure Storage
  • Azure SQL
  • Azure Database services
  • Azure Functions
  • App Service
  • Container Apps
  • Azure Kubernetes Service
  • Azure Container Registry
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Backup and recovery services
You should be able to choose the appropriate services based on architecture needs rather than defaulting to a single hosting model.

Containers and Kubernetes

Experience with containerised platforms will be important.
You should understand:
  • Docker and container architecture
  • Kubernetes
  • Azure Kubernetes Service
  • Container registries
  • Container image management
  • Kubernetes networking
  • Ingress
  • Service discovery
  • Configuration and secrets
  • Workload identity
  • Scaling
  • Resource management
  • Availability and resilience
  • Cluster upgrades
  • Platform security
  • Policy enforcement
  • Observability
  • Deployment strategies
  • Operational support
You do not need to be a Kubernetes administrator, but should be able to architect secure and supportable container platforms and make appropriate decisions about when Kubernetes is or is not required.

Infrastructure as Code and automation

Modern cloud environments should be reproducible and automated.
You should be comfortable defining architecture and engineering standards covering:
  • Terraform
  • Bicep
  • Infrastructure as Code
  • Modular infrastructure components
  • Reusable templates
  • Source control
  • Automated provisioning
  • Environment configuration
  • Policy as Code
  • Secrets handling
  • State management
  • Environment promotion
  • Automated testing
  • Release governance
  • Drift management
  • Configuration consistency
You should understand how IaC supports security, repeatability, resilience and governance rather than treating it simply as deployment tooling.

Azure DevOps and GitHub

You should have architectural understanding of modern engineering platforms and delivery pipelines.
Experience across several of the following would be beneficial:
  • Azure DevOps
  • GitHub
  • GitHub Actions
  • Azure Pipelines
  • Source control
  • Branching strategies
  • Pull requests
  • CI/CD
  • Automated testing
  • Artifact management
  • Package repositories
  • Infrastructure pipelines
  • Application deployment pipelines
  • Environment promotion
  • Secrets and credentials
  • Release approvals
  • Security scanning
  • Dependency scanning
  • Pipeline governance
You do not need to operate as a DevOps engineer, but should be able to define the architectural principles and patterns that engineering teams implement.

Monitoring and observability

Observability is a significant part of this role.
Cloud services should be designed so that operational teams can understand service health, performance, dependencies and failures.
Experience with several of the following would be advantageous:
  • Dynatrace
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Grafana
  • Distributed tracing
  • Metrics
  • Logs
  • Application Performance Monitoring
  • Infrastructure monitoring
  • Synthetic monitoring
  • Dependency monitoring
  • Centralised logging
  • Alerting
  • Operational dashboards
  • Service health monitoring
  • Capacity monitoring
  • Performance monitoring
  • Correlation IDs
  • Health checks
  • Availability monitoring
You should understand how to define meaningful telemetry and alerts rather than simply collecting large volumes of logs.

Resilience, availability and disaster recovery

A key responsibility will be ensuring solutions can operate reliably under failure conditions.
You should be comfortable designing for:
  • High availability
  • Availability Zones
  • Regional resilience
  • Failover
  • Backup and restore
  • Disaster recovery
  • Recovery Time Objectives
  • Recovery Point Objectives
  • Data resilience
  • Application resilience
  • Graceful degradation
  • Retry and timeout patterns
  • Capacity management
  • Autoscaling
  • Dependency failure
  • Operational recovery
  • Business continuity
  • Resilience testing
You should be able to balance resilience requirements against cost, complexity and business criticality.

Cloud security

Security should be incorporated into platform architecture from the outset.
You should have good architectural understanding of:
  • Zero Trust
  • Least privilege
  • Microsoft Entra ID
  • Role Based Access Control
  • Privileged access
  • Managed identities
  • Workload identities
  • Azure Key Vault
  • Certificate management
  • Secrets management
  • Network segmentation
  • Private connectivity
  • Firewall architecture
  • Web Application Firewalls
  • Encryption
  • Logging and audit
  • Vulnerability management
  • Cloud security posture
  • Policy enforcement
  • Secure configuration
  • Security monitoring
You will work closely with specialist security architects and engineers rather than being expected to fulfil every security specialist function yourself.

Cloud modernisation

You should be able to assess existing technology estates and define realistic modernisation pathways.
This may include:
  • Legacy applications
  • Virtual machines
  • Traditional data centre hosting
  • Bespoke platforms
  • Commercial software
  • Legacy middleware
  • Monolithic applications
  • Existing cloud services
You should understand modernisation approaches including:
  • Retain
  • Rehost
  • Replatform
  • Refactor
  • Repurchase
  • Replace
  • Retire
You should be able to define transition architectures that deliver incremental improvement rather than assuming that every application must immediately become cloud native.

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are looking for strong Azure cloud architecture capability combined with broad understanding across platform engineering, DevOps, containers, observability, security and integration.

Cloud and platform

Experience with several of the following would be beneficial:
  • Microsoft Azure
  • Azure Kubernetes Service
  • Azure Container Registry
  • Azure Functions
  • Azure App Service
  • Azure Container Apps
  • Azure Storage
  • Azure networking services
  • Azure Key Vault
  • Azure Policy
  • Microsoft Entra ID
  • Azure SQL and managed database services

Engineering

  • Azure DevOps
  • GitHub
  • GitHub Actions
  • CI/CD
  • Terraform
  • Bicep
  • Infrastructure as Code
  • Policy as Code
  • Automated testing
  • Automated deployment
  • Container build pipelines
  • Configuration management

Observability

  • Dynatrace
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Grafana
  • Centralised logging
  • APM
  • Distributed tracing
  • Performance monitoring
  • Operational dashboards

Containers

  • Kubernetes
  • Azure Kubernetes Service
  • Docker
  • Container registries
  • Helm
  • Kubernetes networking
  • Container security
  • Workload identity
Experience with equivalent technologies is relevant where the underlying architecture knowledge is transferable, but the role has a strong Microsoft Azure focus.

Architecture and engineering alignment

This is not a role where architecture ends with the production of a High Level Design.
We are looking for someone who can work effectively with engineering teams throughout delivery.
You should be comfortable:
  • Reviewing detailed designs.
  • Challenging implementation decisions where necessary.
  • Understanding deployment pipelines.
  • Reviewing Infrastructure as Code approaches.
  • Assessing platform configuration.
  • Working through performance and resilience concerns with engineers.
  • Reviewing monitoring and operational readiness.
  • Supporting technical investigations.
  • Updating architecture as delivery evolves.
  • Making pragmatic trade offs when implementation constraints emerge.
The objective is architecture that can be implemented and operated successfully.

Our architecture approach

At Shivom, we place strong emphasis on:
  • Cloud appropriate architecture
  • Secure by design
  • Automation and repeatability
  • Infrastructure as Code
  • Platform reuse
  • Simplification and convergence
  • Containerisation where appropriate
  • Modernisation of legacy technology
  • Resilience and operational readiness
  • Observability by design
  • Zero Trust
  • Engineering aligned architecture
  • Sustainable technology choices
  • Pragmatic architecture governance
  • Effective collaboration across multiple suppliers and delivery teams
Our architects remain close to engineering and delivery while maintaining the wider enterprise perspective required to prevent platform fragmentation and unnecessary technical complexity.

Desirable experience

It would be advantageous to have:
  • Deep Microsoft Azure architecture experience.
  • Experience designing large scale Azure platform or landing zone environments.
  • Strong Azure Kubernetes Service architecture experience.
  • Experience designing Kubernetes platforms supporting multiple applications or teams.
  • Strong Terraform experience.
  • Experience with Bicep.
  • Experience defining Infrastructure as Code standards across enterprise environments.
  • Strong Azure DevOps experience.
  • Experience with GitHub and GitHub Actions.
  • Experience designing enterprise CI/CD capabilities.
  • Strong architecture experience with Azure Monitor, Application Insights and Log Analytics.
  • Experience with Dynatrace.
  • Experience with Grafana.
  • Experience establishing observability standards across multiple services.
  • Experience with cloud cost optimisation and FinOps practices.
  • Experience modernising legacy applications and infrastructure.
  • Experience migrating data centre hosted applications to Azure.
  • Experience architecting microservices based applications.
  • Experience with API and event driven architectures.
  • Experience delivering architecture within UK central government, healthcare, financial services, defence, policing or another regulated environment.
  • Experience working with sensitive or regulated information.
  • Experience supporting highly available or business critical services.
  • Experience working within complex multi supplier environments.
  • Existing SC security clearance.
  • Microsoft Azure Solutions Architect Expert certification.
  • Kubernetes or cloud platform certifications.
  • Terraform certification.
  • TOGAF or equivalent architecture certification.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

What success looks like

You will be successful when you can:
  • Understand complex cloud and infrastructure landscapes quickly.
  • Define clear target architectures and realistic transition roadmaps.
  • Select appropriate Azure services based on business and technical requirements.
  • Avoid unnecessary cloud complexity.
  • Build automation and Infrastructure as Code into architecture from the outset.
  • Design platforms that engineering teams can deploy consistently.
  • Define secure and scalable container architectures where appropriate.
  • Build monitoring, logging and observability into solutions by design.
  • Design for resilience and failure rather than assuming infrastructure will always be available.
  • Ensure operational readiness is considered throughout the architecture lifecycle.
  • Modernise legacy platforms incrementally and pragmatically.
  • Produce architecture that engineering teams can practically implement.
  • Work effectively with cloud engineers, DevOps teams, software engineers and security specialists.
  • Challenge technology decisions constructively.
  • Make clear recommendations when faced with competing technology, resilience, cost and delivery considerations.
  • Build trusted relationships with senior stakeholders, delivery teams, suppliers and fellow architects.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, DevOps, security, data and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We work with organisations delivering complex and business critical technology services, helping them modernise legacy estates, adopt cloud and digital platforms, strengthen cyber security and build secure, resilient and scalable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational impact of their decisions and help teams make technology choices that remain sustainable beyond the immediate project.
You will join a growing architecture community with opportunities to work across cloud platforms, DevOps, infrastructure, integration, data, identity, security and modern application architecture.

Why join Shivom?

You will have the opportunity to shape modern cloud platforms and digital services while developing your career within a growing architecture practice.
You will work at the intersection of Microsoft Azure, Kubernetes, Infrastructure as Code, DevOps, observability, security and cloud modernisation, helping organisations move from traditional infrastructure and manually configured environments towards resilient, automated and sustainable cloud platforms.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.





Senior Cloud Solution Architect Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: £75,000 to £85,000 per annum, d...View more

Identity & Access Management (IAM) Solution Architect

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £75,000 to £90,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for an experienced Identity & Access Management (IAM) Solution Architect to join our growing architecture practice.
You will provide architecture leadership across enterprise identity, authentication, authorisation and access management services, helping organisations deliver secure and consistent identity capabilities for employees, external users, customers, partners, applications and services.
The role requires strong knowledge of modern identity architecture, particularly Microsoft Entra ID and ForgeRock, together with practical experience of federation, Single Sign On, Multi Factor Authentication, identity lifecycle management, privileged access, service identities and modern authentication protocols.
You will help organisations rationalise fragmented identity services, define target and transition architectures and establish reusable identity patterns that can be adopted consistently across multiple products and platforms.
You will work closely with enterprise architects, cyber security teams, cloud and platform teams, solution architects, application teams, engineers, service management and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture across enterprise Identity and Access Management capabilities.
  • Define current, target and transition architectures for authentication, authorisation and identity services.
  • Architect identity services supporting workforce, external users, customers, partners and machine identities.
  • Define architecture for Microsoft Entra ID and ForgeRock based identity services.
  • Develop reusable authentication and authorisation patterns for applications and digital services.
  • Design Single Sign On and federation solutions across cloud, SaaS, COTS and bespoke applications.
  • Define Multi Factor Authentication and Conditional Access architectures.
  • Architect identity lifecycle management covering joiners, movers and leavers.
  • Define Role Based Access Control and Attribute Based Access Control patterns.
  • Design identity governance and access review capabilities.
  • Define approaches for privileged access and administrative identities.
  • Architect application, workload and service identity patterns.
  • Design secure integration between identity platforms and enterprise applications.
  • Define authentication and authorisation patterns for APIs and distributed services.
  • Support consolidation and rationalisation of multiple identity platforms.
  • Assess legacy identity services and define pragmatic migration approaches.
  • Develop solution visions, High Level Designs, options assessments and architecture roadmaps.
  • Define non functional requirements covering availability, resilience, security, performance, scalability, disaster recovery and supportability.
  • Work with cyber security teams to ensure identity architectures support Zero Trust and least privilege principles.
  • Work with engineering and delivery teams throughout discovery, design, implementation and transition into live service.
  • Review detailed technical designs and implementation approaches against agreed architecture.
  • Identify architecture risks, dependencies and technical debt.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept and technology evaluations where appropriate.
  • Define monitoring, audit and operational requirements for identity services.
  • Promote repeatable engineering through automation, CI/CD and Infrastructure as Code where appropriate.
  • Contribute to architecture peer reviews and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience working as an IAM Architect, Security Architect, Solution Architect or Technical Architect within complex enterprise environments.
  • Strong architecture experience with enterprise Identity and Access Management.
  • Strong practical knowledge of Microsoft Entra ID.
  • Experience architecting modern authentication and authorisation services.
  • Strong understanding of Single Sign On and identity federation.
  • Experience with OAuth 2.0, OpenID Connect and SAML.
  • Experience designing Multi Factor Authentication.
  • Experience with Conditional Access and risk based access controls.
  • Strong understanding of identity lifecycle management.
  • Experience designing joiner, mover and leaver processes.
  • Experience with identity governance and access reviews.
  • Strong understanding of Role Based Access Control.
  • Understanding of Attribute Based Access Control and policy based authorisation.
  • Experience architecting privileged access controls.
  • Understanding of application, workload and service identities.
  • Experience integrating identity platforms with cloud, SaaS, COTS and bespoke applications.
  • Experience supporting both internal and external identity populations.
  • Experience defining secure authentication patterns for APIs and digital services.
  • Strong understanding of Zero Trust and least privilege principles.
  • Experience defining resilient, highly available identity services.
  • Experience producing architecture artefacts including HLDs, options assessments, roadmaps, identity flows and technical decisions.
  • Experience modernising or consolidating legacy identity estates.
  • Experience working within technical governance, security assurance or design authority processes.
  • Experience working across multiple product teams and technology suppliers.
  • Strong stakeholder management and communication skills.
  • Ability to communicate complex security and identity concepts to technical and non technical audiences.
  • Ability to make pragmatic architecture decisions that balance security, user experience, operational needs and delivery constraints.

Microsoft Entra ID

Strong Microsoft Entra ID experience is important for this role.
You should understand areas including:
  • Microsoft Entra ID
  • Enterprise applications
  • App registrations
  • Service principals
  • Managed identities
  • Single Sign On
  • Conditional Access
  • Multi Factor Authentication
  • Identity Protection
  • External identities
  • B2B collaboration
  • Role Based Access Control
  • Privileged Identity Management
  • Access reviews
  • Entitlement management
  • Identity governance
  • Groups and administrative units
  • Authentication methods
  • Passwordless authentication
  • Federation
  • Application consent
  • Workload identities
  • Audit and sign in logs
  • Hybrid identity
You should be able to treat identity as an enterprise platform capability, rather than configure individual applications in isolation.

ForgeRock and customer identity

Experience with ForgeRock would be particularly valuable.
Relevant experience may include:
  • ForgeRock Access Management
  • ForgeRock Identity Management
  • ForgeRock Directory Services
  • ForgeRock Identity Gateway
  • Authentication journeys and trees
  • Federation
  • OAuth 2.0 and OpenID Connect
  • User registration
  • Account recovery
  • Credential management
  • Customer and citizen identity
  • External user identity
  • Identity lifecycle
  • Authentication policies
  • Session management
  • Identity integration
Candidates with comparable large scale Customer Identity and Access Management experience may also be considered where they can demonstrate strong transferable architecture knowledge.

Authentication and federation

You should have strong understanding across:
  • OAuth 2.0
  • OpenID Connect
  • SAML 2.0
  • JWT
  • Client credentials
  • Authorization Code flow
  • PKCE
  • Token validation
  • Token lifetime and refresh
  • Federation
  • Single Sign On
  • Multi Factor Authentication
  • Passwordless authentication
  • Step up authentication
  • Risk based authentication
  • Session management
You should understand how to select appropriate identity patterns for web applications, APIs, mobile applications, SaaS services and machine to machine integration.

Identity governance and lifecycle

Identity architecture extends beyond login.
You should be comfortable designing capabilities covering:
  • Joiners, movers and leavers
  • Identity provisioning
  • Deprovisioning
  • Role assignment
  • Group management
  • Entitlement management
  • Access requests
  • Approvals
  • Periodic access reviews
  • Segregation of duties
  • Orphaned account management
  • Dormant account management
  • Privileged account lifecycle
  • External user lifecycle
  • Audit and evidence
You should understand how identity governance integrates with HR systems, directories, applications and operational processes.

Privileged access and Zero Trust

Experience or strong architectural knowledge across the following would be beneficial:
  • Privileged Identity Management
  • Privileged Access Management
  • Just in Time access
  • Just Enough Administration
  • Administrative segregation
  • Break glass accounts
  • Strong authentication
  • Least privilege
  • Conditional Access
  • Device trust
  • Risk based access
  • Network and identity context
  • Zero Trust architecture
Identity should form a core control plane for enterprise security rather than being treated as a standalone authentication service.

Application and workload identity

Modern platforms increasingly depend on non human identities.
You should understand:
  • Managed identities
  • Service principals
  • Workload identities
  • Application identities
  • Service accounts
  • Machine to machine authentication
  • Client credentials
  • Certificate based authentication
  • Secrets management
  • Credential rotation
  • Azure Key Vault
  • API authentication
  • Least privilege for workloads

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are looking for strong IAM architecture capability combined with sufficient breadth across Azure, security, application integration and engineering.

Identity platforms and technologies

Experience with several of the following would be beneficial:
  • Microsoft Entra ID
  • ForgeRock
  • Active Directory
  • Entra Connect
  • Microsoft Entra External ID
  • Privileged Identity Management
  • Identity Governance
  • OAuth 2.0
  • OpenID Connect
  • SAML
  • LDAP
  • JWT
  • PKI and certificates
  • Azure Key Vault

Microsoft Azure

Experience across several of the following would be useful:
  • Microsoft Azure
  • Azure API Management
  • Azure applications and service principals
  • Managed identities
  • Azure Key Vault
  • Azure networking
  • Private Endpoints
  • Azure Monitor
  • Log Analytics
  • Application Insights

Engineering and automation

Experience or architectural understanding of:
  • Azure DevOps
  • GitHub
  • CI/CD
  • Infrastructure as Code
  • Terraform
  • Bicep
  • Identity configuration as code
  • Automated deployment
  • Automated provisioning
  • API driven identity management
  • Source control
You do not need to be a DevOps engineer, but should understand how identity platform configuration can be deployed, controlled and audited through repeatable engineering practices.

Monitoring, audit and observability

Identity services are security critical and should be observable by design.
Experience with areas such as the following would be advantageous:
  • Entra sign in and audit logs
  • Identity Protection
  • Azure Monitor
  • Log Analytics
  • Application Insights
  • Dynatrace
  • Grafana
  • SIEM integration
  • Authentication monitoring
  • Privileged access monitoring
  • Failed authentication monitoring
  • Security alerts
  • Operational dashboards
  • Audit trails
  • Correlation and investigation
You should understand the importance of identity telemetry for both operational support and cyber security monitoring.

Identity modernisation

A key part of the role is being able to rationalise and modernise complex identity estates.
You should be comfortable assessing:
  • Multiple identity providers
  • Legacy directories
  • Application specific identity stores
  • Bespoke authentication
  • Local user accounts
  • Legacy federation
  • Workforce identity
  • Customer or citizen identity
  • Partner identity
  • Service and workload identities
You should be able to define transition architectures that progressively simplify identity services without creating unacceptable migration or operational risk.

Our architecture approach

At Shivom, we place strong emphasis on:
  • Identity as a strategic enterprise capability
  • Zero Trust
  • Least privilege
  • Reusable authentication and authorisation patterns
  • Strong identity governance
  • Secure customer and external identity
  • Simplification and convergence
  • Modernisation of legacy identity services
  • Secure by design architecture
  • Resilience and operational readiness
  • Automation and repeatability
  • Auditability and traceability
  • Open standards
  • Engineering aligned architecture
  • Sustainable technology choices
  • Effective collaboration across multiple suppliers and delivery teams
Our architects remain close to delivery while maintaining the enterprise perspective needed to avoid fragmented and application specific identity solutions.

Desirable experience

It would be advantageous to have:
  • Deep Microsoft Entra ID architecture experience.
  • Strong ForgeRock architecture experience.
  • Experience designing large scale Customer Identity and Access Management solutions.
  • Experience supporting multiple identity populations including employees, external users, partners and customers.
  • Experience consolidating multiple identity providers.
  • Experience migrating applications from legacy authentication to modern federation.
  • Experience with Privileged Identity Management or Privileged Access Management.
  • Experience with passwordless authentication.
  • Experience with identity governance and entitlement management.
  • Experience with external identity and B2B collaboration.
  • Experience designing authentication for APIs and microservices.
  • Experience with Infrastructure as Code for identity or security configuration.
  • Experience integrating identity telemetry with SIEM and monitoring platforms.
  • Experience delivering architecture within UK central government, healthcare, financial services, defence, policing or another regulated environment.
  • Experience supporting large scale or business critical digital services.
  • Experience handling sensitive or regulated information.
  • Experience working within complex multi supplier environments.
  • Existing SC security clearance.
  • Microsoft Identity and Access Administrator or Cybersecurity Architect certification.
  • Microsoft Azure architecture certification.
  • ForgeRock certification.
  • TOGAF or equivalent architecture certification.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

What success looks like

You will be successful when you can:
  • Understand a complex identity landscape quickly.
  • Define a clear enterprise IAM direction and realistic transition roadmap.
  • Create reusable identity patterns that application teams can adopt easily.
  • Simplify fragmented identity services.
  • Balance strong security with a practical user experience.
  • Design identity services for internal, external and machine identities.
  • Make effective use of Microsoft Entra ID and ForgeRock capabilities.
  • Reduce application specific authentication and access solutions.
  • Build Zero Trust and least privilege principles into architecture.
  • Ensure privileged access receives appropriate protection and governance.
  • Integrate identity cleanly with APIs, applications and cloud platforms.
  • Build monitoring, auditability and operational support into identity services.
  • Produce architecture that engineering teams can practically implement.
  • Influence multiple delivery teams while maintaining strong working relationships.
  • Make clear recommendations when faced with competing security and architecture options.
  • Build trusted relationships with cyber security teams, engineers, senior stakeholders and fellow architects.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, security, identity, data and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We work with organisations delivering complex and business critical technology services, helping them modernise legacy estates, adopt cloud and digital platforms, strengthen cyber security and build secure, resilient and scalable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational impact of their decisions and help teams make technology choices that remain sustainable beyond the immediate project.
You will join a growing architecture community with opportunities to work across identity, cyber security, cloud, APIs, integration, data and digital services.

Why join Shivom?

You will have the opportunity to shape enterprise identity services across complex organisations while developing your career within a growing architecture practice.
You will work at the intersection of Microsoft Entra ID, ForgeRock, customer and workforce identity, Zero Trust, API security and cloud architecture, helping organisations move from fragmented identity services towards secure, reusable and sustainable enterprise capabilities.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.

Identity & Access Management (IAM) Solution Architect Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: £75,00...View more

Senior API & Integration Architect – Azure API Management

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £75,000 to £90,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for an experienced Senior API & Integration Architect – Azure API Management & API Marketplace to join our growing architecture practice.
You will provide architecture leadership for enterprise API platforms, API marketplaces and modern integration services, with a strong focus on Microsoft Azure API Management, API lifecycle management, API governance, secure API exposure and reusable integration patterns.
The role will focus on how organisations publish, discover, govern and consume APIs across multiple products, platforms and delivery teams, while enabling secure integration with internal systems, external partners and third party services.
You will help shape and evolve enterprise API capabilities, define standards and patterns, improve developer and consumer experience, and reduce reliance on brittle point to point, email and file based integration where more sustainable API, messaging or event driven approaches are appropriate.
You will work closely with enterprise architects, solution architects, product teams, engineers, security specialists, identity teams, platform teams, data teams and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture for enterprise API platforms and API marketplace capabilities.
  • Define current, target and transition architectures for API management and enterprise integration.
  • Architect and evolve Azure API Management as a secure, scalable and reusable enterprise capability.
  • Define architecture for API publishing, discovery, onboarding, consumption and lifecycle management.
  • Shape enterprise API marketplace and catalogue capabilities that enable teams to discover and reuse existing APIs.
  • Define API governance standards covering design, versioning, security, documentation, ownership and deprecation.
  • Establish reusable API patterns and standards across multiple delivery teams.
  • Design internal, external and partner facing APIs.
  • Define approaches for developer portals and API consumer onboarding.
  • Define secure API exposure patterns for internal and external consumers.
  • Architect authentication and authorisation using technologies such as OAuth 2.0, OpenID Connect, JWT, client credentials and Microsoft Entra ID.
  • Define API policies covering throttling, rate limiting, quotas, request validation, transformation and security controls.
  • Design API gateway and routing patterns.
  • Define approaches for API versioning and backward compatibility.
  • Architect synchronous and asynchronous integration patterns.
  • Design messaging and event driven integrations using Azure integration services.
  • Work with enterprise integration platforms and integration hubs to define secure and reusable connectivity patterns.
  • Assess existing point to point, file based and batch integrations and identify opportunities to modernise them.
  • Define pragmatic transition strategies from legacy integration towards APIs, messaging and event driven services.
  • Develop solution visions, High Level Designs, options assessments and architecture roadmaps.
  • Define non functional requirements covering availability, resilience, performance, scalability, security, observability and supportability.
  • Define monitoring, logging, tracing and analytics requirements for APIs and integration services.
  • Work with engineering teams to translate architecture into implementable designs.
  • Review detailed technical designs and implementation approaches against agreed architecture.
  • Identify architectural risks, dependencies and technical debt.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept, platform evaluations and technical feasibility exercises where appropriate.
  • Promote repeatable engineering through CI/CD, Infrastructure as Code and automated configuration.
  • Contribute to architecture peer reviews and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience as an API Architect, Integration Architect, Solution Architect or Technical Architectwithin complex enterprise environments.
  • Strong architecture experience with Microsoft Azure API Management.
  • Experience designing and governing enterprise API platforms.
  • Experience designing or evolving an API Marketplace, API catalogue or developer portal.
  • Strong understanding of API lifecycle management.
  • Strong understanding of REST API design principles.
  • Experience defining and enforcing API standards across multiple delivery teams.
  • Experience with OpenAPI specifications and API documentation.
  • Strong understanding of API security.
  • Experience with OAuth 2.0, OpenID Connect, JWT and client credentials.
  • Experience integrating API platforms with Microsoft Entra ID.
  • Experience defining API gateway policies including throttling, quotas, rate limiting and request validation.
  • Experience with internal, external and partner facing APIs.
  • Experience onboarding API producers and consumers.
  • Strong understanding of synchronous and asynchronous integration patterns.
  • Experience architecting Azure based messaging and integration services.
  • Experience with Azure Service Bus or similar enterprise messaging concepts.
  • Understanding of event driven architecture.
  • Experience integrating cloud, SaaS, COTS and legacy platforms.
  • Experience modernising legacy integration estates.
  • Experience designing integration across multiple product teams, applications or organisational boundaries.
  • Strong understanding of resilience, retry, idempotency, failure handling and recovery patterns.
  • Experience designing monitoring and observability for APIs and distributed integration.
  • Experience producing architecture artefacts including HLDs, options assessments, roadmaps, sequence diagrams, integration diagrams and technical decisions.
  • Experience working within technical governance, architecture review or design authority processes.
  • Experience working across multiple delivery teams and technology suppliers.
  • Good understanding of Agile and product based delivery.
  • Strong stakeholder management and communication skills.
  • Ability to make pragmatic architecture decisions balancing strategic direction, delivery needs, legacy constraints and operational considerations.

Azure API Management

Azure API Management is a key part of this role.
You should have strong practical architecture knowledge across areas including:
  • Azure API Management
  • API gateways
  • API products
  • Subscriptions
  • Developer portals
  • API policies
  • Named values
  • Authentication and authorisation
  • OAuth 2.0
  • OpenID Connect
  • JWT validation
  • Client credentials
  • Certificates
  • Managed identities
  • Rate limiting
  • Throttling
  • Quotas
  • Request and response transformation
  • IP filtering
  • Backend routing
  • API versioning
  • API revisions
  • Internal and external API exposure
  • Private connectivity
  • Network integration
  • Monitoring and analytics
  • Operational resilience
  • High availability and scaling
You should be able to define APIM as an enterprise platform capability, rather than simply configuring individual APIs.

API Marketplace and developer experience

An important part of the role is making APIs easier to discover, understand and reuse.
You should understand how to design and evolve an enterprise API marketplace or catalogue covering:
  • API discovery
  • API ownership
  • API classification
  • Search and catalogue capabilities
  • API documentation
  • OpenAPI specifications
  • Developer onboarding
  • Consumer registration
  • Access requests
  • Subscription management
  • API usage guidance
  • Reusable examples and patterns
  • API lifecycle status
  • Versioning and deprecation
  • Support and ownership models
  • Internal and external developer experience
  • Governance and assurance
You should be able to balance enterprise governance with a developer experience that enables product teams to publish and consume APIs efficiently.

API governance and lifecycle management

You should be comfortable defining enterprise API governance across:
  • API design standards
  • Naming conventions
  • Resource modelling
  • Versioning
  • Error handling
  • Security
  • Documentation
  • Ownership
  • Reuse
  • Lifecycle states
  • Deprecation
  • Retirement
  • Backward compatibility
  • Consumer impact
  • Governance checkpoints
  • Architecture assurance
  • API quality
The objective is to create consistent and reusable APIs without introducing unnecessary governance overhead.

Messaging and event driven integration

Although API architecture is the primary focus, you should also understand when asynchronous integration is more appropriate.
Experience across areas such as the following would be beneficial:
  • Azure Service Bus
  • Queues
  • Topics
  • Publish and subscribe
  • Event driven architecture
  • Dead letter queues
  • Retry and backoff
  • Message ordering
  • Duplicate handling
  • Idempotency
  • Correlation
  • Message schemas
  • Eventual consistency
  • Failure recovery
  • Azure Event Grid
  • Azure Event Hubs
  • Azure Functions
You should be able to determine when a REST API, message, event or batch process is the appropriate integration pattern.

Legacy and transitional integration

Many enterprise environments continue to rely on older integration approaches.
You should understand transitional technologies and patterns including:
  • Managed File Transfer
  • SFTP
  • Secure file exchange
  • Batch integration
  • Scheduled transfer
  • Point to point interfaces
  • File based exchange
  • Reconciliation
  • Failure and retry handling
The role does not require deep Managed File Transfer specialism.
We are looking for someone who understands these approaches sufficiently to define realistic migration paths towards governed APIs, messaging and event driven integration where this provides greater resilience, maintainability and reuse.

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are looking for strong depth in Azure API Management and enterprise API architecture combined with broader Azure integration, security, engineering and operational capability.

Microsoft Azure

Experience with several of the following would be beneficial:
  • Microsoft Azure
  • Azure API Management
  • Azure Service Bus
  • Azure Event Grid
  • Azure Event Hubs
  • Azure Functions
  • Azure Logic Apps
  • Azure Storage
  • Azure Key Vault
  • Microsoft Entra ID
  • Managed identities
  • Azure Virtual Networks
  • Private Endpoints
  • Azure Monitor
  • Application Insights
  • Log Analytics

API technologies and standards

  • REST
  • JSON
  • XML
  • OpenAPI / Swagger
  • OAuth 2.0
  • OpenID Connect
  • JWT
  • Webhooks
  • API gateways
  • API catalogues
  • Developer portals
  • API security
  • API testing
  • API analytics

Engineering and deployment

We are looking for architects who understand how modern API platforms are delivered and operated through repeatable engineering practices.
Experience or architectural understanding across several of the following would be useful:
  • Azure DevOps
  • GitHub
  • CI/CD
  • Source control
  • API definition as code
  • Infrastructure as Code
  • Terraform
  • Bicep
  • Automated APIM deployment
  • Environment promotion
  • Automated policy deployment
  • API testing
  • Contract testing
  • Release management
  • Configuration management
You do not need to be a DevOps engineer, but should be able to define architecture and delivery patterns that allow API and integration platforms to be deployed consistently and safely.

Monitoring and observability

APIs and integration services should be observable by design.
Experience with several of the following would be advantageous:
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Dynatrace
  • Grafana
  • API analytics
  • Distributed tracing
  • Correlation IDs
  • Centralised logging
  • API performance monitoring
  • Dependency monitoring
  • Message and queue monitoring
  • Operational dashboards
  • Alerting
  • Failure monitoring
  • Capacity monitoring
You should understand how observability supports operational teams as well as architecture and engineering.

Security architecture

API and integration platforms frequently expose sensitive services across organisational and technology boundaries.
You should have a good understanding of:
  • Microsoft Entra ID
  • OAuth 2.0
  • OpenID Connect
  • JWT
  • Client credentials
  • Managed identities
  • Certificate based authentication
  • Secrets management
  • Azure Key Vault
  • API gateway security
  • Private connectivity
  • Network segmentation
  • Encryption
  • Least privilege
  • Zero Trust principles
  • Audit and traceability
  • Data protection
  • External consumer security
Security should be built into the architecture rather than applied after API design is complete.

Our architecture approach

At Shivom, we place strong emphasis on:
  • API first integration where appropriate
  • Reusable enterprise APIs
  • API discoverability and reuse
  • Strong API governance
  • Developer and consumer experience
  • Open standards
  • Event driven architecture where appropriate
  • Loose coupling
  • Simplification and convergence
  • Reducing brittle point to point integration
  • Modernising legacy file based exchange
  • Secure by design architecture
  • Resilience and operational readiness
  • Observability and traceability
  • Automated and repeatable deployment
  • Engineering aligned architecture
  • Sustainable technology choices
  • Effective collaboration across multiple suppliers and delivery teams
Our architects remain close to delivery while maintaining the wider enterprise perspective needed to prevent API and integration sprawl.

Desirable experience

It would be advantageous to have:
  • Deep Azure API Management architecture experience.
  • Experience establishing or evolving a large enterprise API platform.
  • Experience designing or implementing an enterprise API Marketplace or API catalogue.
  • Experience governing APIs across multiple product or engineering teams.
  • Experience managing internal and external API consumers.
  • Experience designing developer portal and API onboarding capabilities.
  • Strong Azure Service Bus architecture experience.
  • Experience designing event driven integrations.
  • Experience modernising file based or point to point integrations.
  • Experience integrating commercial SaaS or COTS platforms.
  • Experience integrating services across organisational boundaries.
  • Experience with GitHub or Azure DevOps based API delivery.
  • Experience with Terraform or Bicep.
  • Experience with Azure Monitor, Application Insights, Log Analytics, Dynatrace or Grafana.
  • Experience delivering architecture within UK central government, healthcare, financial services, defence, policing or another regulated environment.
  • Experience delivering large scale or business critical digital services.
  • Experience handling sensitive or regulated information.
  • Experience working within complex multi supplier environments.
  • Existing SC security clearance.
  • Microsoft Azure architecture or developer certification.
  • TOGAF or equivalent architecture certification.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

What success looks like

You will be successful when you can:
  • Understand a complex API and integration landscape quickly.
  • Define a clear API architecture direction and realistic transition roadmap.
  • Establish Azure API Management as a reusable enterprise capability.
  • Improve API discoverability and reuse through effective marketplace and catalogue capabilities.
  • Define standards that improve consistency without creating unnecessary bureaucracy.
  • Make it easier for engineering teams to publish secure, high quality APIs.
  • Make it easier for consumers to discover, understand and access existing APIs.
  • Determine when APIs, messaging, events or transitional integration approaches are most appropriate.
  • Reduce unnecessary point to point and file based integration.
  • Design secure APIs for internal and external consumers.
  • Build monitoring, traceability and failure handling into solutions from the outset.
  • Produce architecture that engineering teams can practically implement.
  • Influence multiple delivery teams while maintaining strong relationships.
  • Make clear recommendations when faced with competing architecture options.
  • Build trusted relationships with product teams, engineers, security specialists, suppliers and senior stakeholders.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, integration, security, data and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We work with organisations delivering complex and business critical technology services, helping them modernise legacy estates, adopt cloud and digital platforms, strengthen cyber security and build secure, resilient and scalable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational impact of their decisions and help teams make technology choices that remain sustainable beyond the immediate project.
You will join a growing architecture community with opportunities to work across APIs, integration, cloud, data, identity, security, automation and digital services.

Why join Shivom?

You will have the opportunity to shape enterprise API capability across complex organisations while developing your career within a growing architecture practice.
You will work at the intersection of Azure API Management, API marketplaces, enterprise integration, API governance, security and modern engineering, helping organisations move from fragmented interfaces towards reusable, discoverable and well governed enterprise capabilities.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.

Senior API & Integration Architect – Azure API Management Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: Â...View more

Document & Workflow Solution Architect

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £70,000 to £90,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for an experienced Document & Workflow Solution Architect to join our growing architecture practice.
You will provide architecture leadership across enterprise document processing, intelligent document processing, workflow, business process automation and robotic process automation.
The role will focus on how organisations receive, digitise, classify, extract, validate, route, process, retain and produce information at scale, and how these capabilities integrate with wider digital services, case management platforms and enterprise systems.
You will also help organisations make informed decisions about automation, including where technologies such as UiPath and Robotic Process Automation (RPA) provide genuine business value and where more sustainable approaches such as APIs, event driven integration, workflow services or native platform capabilities should be introduced.
You will work across document ingestion, intelligent document processing, digital mailroom, workflow orchestration, RPA, managed file transfer, digital correspondence and high volume print services.
The role requires someone who combines strong solution architecture skills with practical understanding of document, workflow, automation and integration technologies. You will work closely with enterprise architects, product teams, engineers, automation specialists, data teams, cyber security specialists, operational stakeholders and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture across enterprise document processing, workflow and automation capabilities.
  • Define current, target and transition architectures for document, workflow and automation platforms.
  • Architect solutions for high volume document intake, scanning, digitisation, classification, extraction, validation and routing.
  • Design intelligent document processing solutions using OCR, rules based processing, machine learning and AI assisted techniques where appropriate.
  • Define enterprise workflow and orchestration architectures spanning people, applications, data and automated processes.
  • Architect and govern enterprise Robotic Process Automation capabilities, including UiPath based automation.
  • Assess business processes to determine when RPA is appropriate and when APIs, event driven integration, workflow platforms or native application functionality provide a more sustainable solution.
  • Define architecture for attended and unattended automation.
  • Define reusable RPA patterns covering orchestration, queues, credentials, scheduling, exception handling, monitoring and operational support.
  • Assess existing automation estates and identify opportunities to simplify, redesign, consolidate or replace tactical automation.
  • Design integrations between document, workflow and automation platforms and enterprise applications, case management systems, CRM platforms, data services and APIs.
  • Architect secure Managed File Transfer and enterprise file exchange solutions.
  • Define patterns for SFTP, secure batch exchange, encryption, scheduling, reconciliation, failure handling and operational monitoring.
  • Support migration from legacy file based and batch integrations towards API based and event driven approaches where appropriate.
  • Define approaches for human in the loop processing, validation, exception management and operational intervention.
  • Architect outbound document generation, digital correspondence and high volume print services.
  • Identify opportunities to replace manual, paper based and repetitive processes with sustainable digital workflows.
  • Develop solution visions, high level solution approaches and High Level Designs.
  • Translate business and operational requirements into secure, scalable, resilient and maintainable technical solutions.
  • Define and assure non functional requirements including availability, resilience, performance, scalability, security, auditability, disaster recovery, maintainability and supportability.
  • Develop technology roadmaps covering platform modernisation, automation evolution, service consolidation, migration and lifecycle management.
  • Support migration from legacy workflow, document and automation technologies to modern cloud based or SaaS platforms.
  • Define monitoring and observability requirements for document, workflow and automation services.
  • Ensure platforms support auditable and repeatable deployment through modern source control, CI/CD and configuration management practices.
  • Work with engineering and delivery teams throughout discovery, design, implementation and transition into live service.
  • Review detailed technical designs and implementation approaches against agreed architecture.
  • Identify architectural risks, dependencies and technical debt and recommend proportionate remediation.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept, technical feasibility exercises and technology evaluations.
  • Contribute to architecture peer reviews and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience as a Solution Architect, Technical Architect, Automation Architect, Workflow Architect or Document Solutions Architect within complex enterprise environments.
  • Experience designing enterprise document processing, workflow or content management solutions.
  • Experience with high volume document intake and processing.
  • Strong understanding of document capture, scanning and digital ingestion.
  • Experience with OCR and intelligent document processing technologies.
  • Experience with document classification, metadata extraction, validation and routing.
  • Strong understanding of Robotic Process Automation architecture and delivery.
  • Practical experience with enterprise RPA platforms, ideally UiPath.
  • Experience designing attended and unattended automation patterns.
  • Experience with workflow orchestration, queues, exception handling and human in the loop processing.
  • Experience assessing and rationalising RPA estates.
  • Ability to determine when RPA should be retained, redesigned or replaced by APIs, events or native integration.
  • Experience designing enterprise workflow and business process automation solutions.
  • Experience integrating document, workflow and automation platforms with enterprise applications and digital services.
  • Strong understanding of API based and event driven integration patterns.
  • Experience designing Managed File Transfer or secure enterprise file exchange solutions.
  • Understanding of batch processing, file based integration and migration towards modern integration patterns.
  • Experience of document generation and outbound correspondence services.
  • Experience working with high volume or operationally critical services.
  • Strong understanding of information security, identity, access control, credential management, audit and data protection.
  • Experience defining resilience, availability, performance and disaster recovery requirements.
  • Experience architecting monitoring, logging and operational support for document and automation platforms.
  • Understanding of CI/CD, source control and repeatable deployment for workflow and automation solutions.
  • Experience producing architecture artefacts including solution visions, High Level Designs, options assessments, architecture decisions, roadmaps and integration designs.
  • Experience modernising or replacing legacy document, workflow or automation technologies.
  • Experience working within technical governance or architecture review processes.
  • Experience working across multiple delivery teams and technology suppliers.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively with both technical teams and operational business stakeholders.
  • Ability to make pragmatic architecture decisions balancing automation benefits, maintainability, security, cost and delivery constraints.

RPA and automation architecture

RPA is an important part of this role.
We are looking for someone who can architect automation as an enterprise capability, rather than simply design individual bots or scripts.
You should understand areas including:
  • UiPath platform architecture
  • UiPath Studio
  • UiPath Orchestrator
  • UiPath Robots
  • Attended and unattended automation
  • Automation queues
  • Workload scheduling
  • Credential and secrets management
  • Role based access control
  • Development, test and production environments
  • Reusable automation components
  • Source control
  • CI/CD for automation assets
  • Exception and retry handling
  • Monitoring and alerting
  • Audit and traceability
  • Business continuity and disaster recovery
  • Automation lifecycle management
  • Platform capacity and licensing
  • Automation governance and standards
  • Operational support models
You should also be comfortable determining whether a business process is best addressed using RPA, workflow, API integration, event driven integration or native application functionality.

Document processing and intelligent document processing

You should have good architectural understanding across areas such as:
  • Enterprise scanning
  • Document capture
  • Digital mailroom
  • Optical Character Recognition
  • Intelligent Document Processing
  • Document classification
  • Metadata extraction
  • Forms recognition
  • Image processing
  • Validation
  • Exception management
  • Barcode and QR processing
  • Batch document ingestion
  • Near real time document ingestion
  • Document redaction
  • Document transformation
  • PDF generation and processing
  • Records management
  • Retention and disposal
  • Archiving
Experience designing solutions that combine document processing, workflow, automation and downstream enterprise integration would be particularly valuable.

Intelligent automation and AI

We are interested in candidates who understand how AI and machine learning can improve document processing and workflow automation, while recognising where deterministic automation remains more appropriate.
You should be comfortable assessing technologies such as:
  • OCR
  • Document intelligence
  • Machine learning based classification
  • Natural language processing
  • Data extraction
  • Generative AI
  • AI assisted validation
  • Intelligent routing
You should also understand architectural considerations including:
  • Accuracy and confidence thresholds
  • Human validation
  • Exception management
  • Data privacy
  • Security
  • Explainability
  • Auditability
  • Model lifecycle
  • Monitoring
  • Operational resilience
  • Cost and scalability

Managed File Transfer and enterprise integration

You should understand how document and workflow services exchange information with wider enterprise systems.
Experience with several of the following would be beneficial:
  • Managed File Transfer
  • SFTP
  • Secure enterprise file exchange
  • Encryption in transit and at rest
  • Batch processing
  • File based integration
  • File reconciliation
  • Transfer scheduling
  • Monitoring and alerting
  • Failure and retry handling
  • REST APIs
  • API management
  • Azure API Management
  • Azure Service Bus
  • Messaging and queues
  • Event driven architecture
  • Azure Functions
  • SaaS and COTS integration
You should be able to support organisations operating transitional file based integrations while also defining pathways towards more sustainable API and event driven architectures.

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are looking for strong depth in document, workflow and automation architecture combined with sufficient breadth across cloud, integration, engineering and operational tooling.

RPA and automation

Experience with technologies such as:
  • UiPath
  • UiPath Studio
  • UiPath Orchestrator
  • UiPath Robots
  • UiPath Document Understanding
  • UiPath Automation Hub
  • UiPath queues
  • Microsoft Power Automate
  • Microsoft Power Platform
  • Automation Anywhere
  • Blue Prism
  • Workflow engines
  • Business Process Management platforms
  • Rules engines
  • Process mining
  • Task mining
Experience with equivalent automation platforms is relevant where strong transferable architecture experience can be demonstrated.

Document and content technologies

Experience with technologies or platforms such as:
  • Azure AI Document Intelligence
  • ABBYY
  • Tungsten Automation / Kofax
  • OpenText
  • Hyland
  • Adobe document technologies
  • Enterprise content management platforms
  • Document management systems
  • Digital mailroom solutions
  • Correspondence generation platforms
  • Print management services
  • Records management platforms
Specific product experience is less important than strong architectural understanding of enterprise document processing.

Cloud and integration

Experience across several of the following would be useful:
  • Microsoft Azure
  • Azure API Management
  • Azure Service Bus
  • Azure Functions
  • Microsoft Entra ID
  • REST APIs
  • Event driven architecture
  • SaaS and COTS integration
  • Azure Storage
  • Data integration services

Engineering and deployment

Experience or architectural understanding of:
  • Azure DevOps
  • GitHub
  • CI/CD
  • Source control
  • Infrastructure as Code
  • Terraform
  • Bicep
  • Automated deployment
  • Environment configuration
  • Release management
You do not need to be a DevOps engineer, but should understand how modern workflow and automation platforms can be deployed and governed through repeatable engineering practices.

Monitoring and observability

Experience with several of the following would be advantageous:
  • Azure Monitor
  • Application Insights
  • Log Analytics
  • Dynatrace
  • Grafana
  • Centralised logging
  • Automation monitoring
  • Queue monitoring
  • Failed transaction monitoring
  • Operational dashboards
  • Alerting and event management
  • Performance monitoring
  • Capacity monitoring

Our architecture approach

At Shivom, we place strong emphasis on:
  • Intelligent and proportionate automation
  • Automation that delivers measurable operational value
  • API based integration where appropriate
  • Event driven architecture
  • Reuse of common platforms and services
  • Simplification and convergence
  • Modernisation of legacy technology
  • Reducing brittle point to point and screen based automation
  • Secure by design architecture
  • Resilience and operational readiness
  • Auditability and traceability
  • Engineering aligned architecture
  • Sustainable technology choices
  • Effective collaboration across multiple suppliers and delivery teams
We believe RPA can deliver significant value, particularly where legacy systems lack modern interfaces, but automation should form part of a broader enterprise architecture rather than become an isolated tactical capability.

Desirable experience

It would be advantageous to have:
  • Significant UiPath architecture or platform design experience.
  • UiPath professional certification.
  • Experience establishing, governing or supporting an enterprise RPA capability or Automation Centre of Excellence.
  • Experience assessing and rationalising large RPA estates.
  • Experience migrating tactical RPA towards strategic integration.
  • Experience combining UiPath, document processing, workflow and APIs into end to end business processes.
  • Experience with UiPath Document Understanding.
  • Experience with process mining or automation discovery.
  • Experience designing Managed File Transfer solutions.
  • Experience with secure batch or file exchange between enterprise systems.
  • Experience with Azure DevOps or GitHub based deployment of automation assets.
  • Experience with Dynatrace, Azure Monitor, Application Insights, Log Analytics or similar observability technologies.
  • Experience delivering architecture within UK central government, healthcare, financial services, defence, policing or another regulated environment.
  • Experience with large scale document processing or digital mailroom services.
  • Experience with high volume outbound correspondence and print services.
  • Experience replacing paper based or manual processes with digital workflows.
  • Experience integrating document and automation platforms with case management, CRM or workflow systems.
  • Experience with records management, retention and disposal.
  • Experience handling sensitive or regulated information.
  • Experience working within complex multi supplier environments.
  • Existing SC security clearance.
  • TOGAF, Microsoft Azure or other relevant architecture or technology certifications.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

What success looks like

You will be successful when you can:
  • Understand complex document, workflow and automation landscapes quickly.
  • Identify where digitisation and automation will genuinely improve business outcomes.
  • Determine whether RPA, workflow, API integration, event driven architecture or another approach is most appropriate.
  • Architect enterprise RPA capability rather than focusing only on individual robotic processes.
  • Establish sustainable standards and patterns for automation.
  • Identify opportunities to replace fragile automation with more resilient integration.
  • Define a clear architecture direction for modern document and workflow services.
  • Design solutions capable of processing high document and transaction volumes reliably.
  • Integrate document, workflow and automation capabilities cleanly with wider enterprise systems.
  • Balance automation with appropriate human validation and exception handling.
  • Build security, auditability and operational resilience into solutions from the outset.
  • Design monitoring and operational support as part of the solution rather than as an afterthought.
  • Produce architecture that engineering and automation teams can practically implement.
  • Make clear recommendations when faced with competing technology and product options.
  • Work effectively with operational teams as well as technology specialists.
  • Build trusted relationships with senior stakeholders, suppliers and fellow architects.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, automation, AI, security, data and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We help organisations modernise complex technology estates, automate manual processes, adopt cloud and digital platforms, strengthen cyber security and build secure, resilient and sustainable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational impact of their decisions and help teams make technology choices that remain sustainable beyond the immediate project.
You will join a growing architecture community with opportunities to work across document services, automation, AI, cloud, data, integration, identity, security and digital platforms.

Why join Shivom?

You will have the opportunity to work at the intersection of enterprise automation, intelligent document processing, workflow, AI and modern integration while developing your career within a growing architecture practice.
You will be able to influence how organisations move from manual processes and tactical automation towards scalable, resilient and sustainable enterprise capabilities.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.
 

Document & Workflow Solution Architect Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: £70,000 to £90,000 p...View more

Senior Technical Architect - Contact Centre

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £70,000 to £90,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for an experienced Contact Centre Solution Architect to join our growing architecture practice.
You will provide architecture leadership for modern enterprise contact centre and customer interaction platforms, helping organisations deliver secure, resilient and effective customer services across voice and digital channels.
The role requires a strong understanding of modern Contact Centre as a Service platforms, customer interaction technologies, workforce management, knowledge management, reporting and analytics, together with the integration patterns required to connect contact centre services with wider enterprise applications and digital platforms.
You will work closely with enterprise architects, product teams, service owners, engineers, cyber security specialists, identity teams, data and analytics teams, operational stakeholders and technology suppliers.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture for enterprise contact centre and customer interaction services.
  • Define current, target and transition architectures for contact centre platforms and supporting capabilities.
  • Architect omnichannel customer interaction solutions spanning voice and digital channels.
  • Develop solution visions, high level solution approaches and High Level Designs.
  • Translate business, operational and customer service requirements into secure, scalable and maintainable technical solutions.
  • Design integrations between contact centre platforms and enterprise applications, CRM systems, case management services, identity platforms, knowledge services and data platforms.
  • Define architecture for voice routing, IVR, call flows, queues, digital interactions and agent services.
  • Support workforce management, quality management and operational performance capabilities.
  • Define approaches for knowledge management and agent assisted service delivery.
  • Shape reporting, analytics and operational insight capabilities across customer interaction services.
  • Assess architecture options and provide recommendations based on customer experience, technical, operational, commercial and security considerations.
  • Define and assure non functional requirements including availability, resilience, performance, scalability, security, disaster recovery, observability and supportability.
  • Develop technology roadmaps covering platform evolution, service consolidation, migration and lifecycle management.
  • Identify opportunities to simplify and consolidate overlapping customer interaction technologies.
  • Work with delivery and engineering teams throughout discovery, design, implementation and transition into live service.
  • Review detailed technical designs and implementation approaches against agreed architecture.
  • Identify architectural risks, dependencies and technical debt and recommend proportionate remediation.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Support proofs of concept, technical feasibility exercises and product evaluations where appropriate.
  • Contribute to architecture peer reviews and continuous improvement across Shivom's architecture practice.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience as a Solution Architect, Technical Architect or Contact Centre Architect within complex enterprise environments.
  • Strong architecture experience with modern enterprise contact centre platforms.
  • Experience designing voice and digital customer interaction services.
  • Strong understanding of omnichannel contact centre architecture.
  • Experience with cloud based Contact Centre as a Service solutions.
  • Good understanding of telephony, call routing, IVR and customer interaction flows.
  • Experience integrating contact centre platforms with enterprise applications and digital services.
  • Strong understanding of API based and event driven integration patterns.
  • Experience of workforce management and operational contact centre capabilities.
  • Experience of knowledge management and agent support technologies.
  • Experience of contact centre reporting, analytics and performance insight.
  • Strong understanding of security, identity and access considerations within customer interaction environments.
  • Experience defining resilience, availability, performance and disaster recovery requirements for business critical services.
  • Experience producing architecture artefacts including solution visions, HLDs, options assessments, architecture decisions, roadmaps and integration designs.
  • Experience modernising or migrating legacy contact centre technologies.
  • Experience working with technical governance or architecture review processes.
  • Experience working across multiple delivery teams and technology suppliers.
  • Strong stakeholder management and communication skills.
  • Ability to work with both technical teams and operational customer service stakeholders.
  • Ability to challenge constructively and make pragmatic architecture decisions that balance customer experience, strategic direction, operational needs and delivery constraints.

Technology experience

You do not need deep expertise in every technology listed below.
We are particularly interested in candidates with strong experience in one or more major enterprise contact centre platforms combined with broader architecture capability.
Experience with technologies and capabilities such as the following would be beneficial:

Contact centre platforms

  • Genesys Cloud CX
  • NICE CXone or other NICE contact centre products
  • Amazon Connect
  • Microsoft Dynamics 365 Contact Center
  • Cisco contact centre technologies
  • Other enterprise CCaaS platforms

Customer interaction

  • Voice and telephony
  • IVR and intelligent routing
  • Automatic Call Distribution
  • Queue and skills based routing
  • Web chat
  • Messaging
  • Email
  • Digital channels
  • Callback services
  • Customer authentication
  • Call and interaction recording

Workforce and knowledge

  • Workforce Management
  • Workforce Engagement Management
  • Quality Management
  • Agent performance management
  • Knowledge management platforms
  • Agent desktop technologies
  • Knowledge assisted customer service
  • Platforms such as Shelf or equivalent

Integration and enterprise technology

  • REST APIs
  • API management
  • Event driven architecture
  • Azure integration services
  • Microsoft Azure
  • Microsoft Entra ID
  • CRM and case management integration
  • SaaS integration
  • Identity and access management
  • Data and analytics platforms
  • Monitoring and observability platforms
  • Infrastructure as Code
  • GitHub and Azure DevOps

Customer experience and service architecture

We are looking for someone who understands that contact centre architecture is not simply a telephony problem.
You should be able to consider the complete customer and agent experience, including:
  • How customers move between channels.
  • How identity and authentication are handled.
  • How customer context follows an interaction.
  • How agents access information and knowledge.
  • How contact centre platforms integrate with business systems.
  • How operational teams manage demand and workforce capacity.
  • How interaction data supports performance and customer insight.
  • How services remain available during platform or integration failures.
  • How technologies can be simplified and consolidated over time.

Our architecture approach

At Shivom, we place strong emphasis on:
  • Customer centred architecture
  • Reuse of common platforms and enterprise capabilities
  • Simplification and convergence
  • Cloud first modernisation
  • Secure by design architecture
  • Resilience and operational readiness
  • Open integration and APIs
  • Data driven service improvement
  • Technical governance
  • Engineering aligned architecture
  • Sustainable technology choices
  • Effective collaboration across multiple suppliers and delivery teams
Our architects are expected to remain close to delivery while maintaining the wider enterprise perspective required to create sustainable solutions.

Desirable experience

It would be advantageous to have:
  • Deep experience with Genesys Cloud CX.
  • Experience with NICE contact centre or workforce management technologies.
  • Experience with enterprise knowledge management platforms.
  • Genesys, NICE, Microsoft, AWS or equivalent professional certifications.
  • Experience delivering architecture within UK central government, healthcare, defence, policing or another regulated public sector environment.
  • Experience supporting large scale or nationally significant customer service operations.
  • Experience working within complex multi supplier environments.
  • Experience migrating from legacy on premises contact centre platforms to cloud based services.
  • Experience consolidating multiple contact centre or telephony platforms.
  • Experience integrating contact centre platforms with CRM, case management or digital service platforms.
  • Experience introducing digital and self service channels.
  • Experience with conversational AI, virtual agents or agent assist technologies.
  • Experience with speech and interaction analytics.
  • Experience delivering services handling sensitive or regulated information.
  • Existing SC security clearance.
  • TOGAF or equivalent architecture certification.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

What success looks like in this role

You will be successful when you can:
  • Understand complex customer service and contact centre environments quickly.
  • Establish a clear architecture direction for modern customer interaction services.
  • Balance customer experience with operational, technical and commercial considerations.
  • Design services that remain resilient during failures and periods of high demand.
  • Integrate contact centre capabilities cleanly with wider enterprise platforms.
  • Identify opportunities to simplify fragmented contact centre technology.
  • Produce architecture that engineering and implementation teams can practically deliver.
  • Work effectively with both technology teams and customer service operations.
  • Make clear recommendations when faced with competing platform and architecture options.
  • Influence suppliers and delivery teams without becoming a delivery bottleneck.
  • Improve security, resilience, observability and operability as part of the architecture.
  • Build trusted relationships with senior stakeholders, operational teams and fellow architects.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, security, data and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We work with organisations delivering complex and business critical technology services, helping them modernise legacy estates, adopt cloud and digital platforms, strengthen cyber security and develop resilient, scalable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational impact of their decisions and help teams build sustainable technology rather than simply produce documentation.
You will join a growing architecture community with opportunities to work across customer experience, cloud, data, integration, identity, security, platforms and digital services.

Why join Shivom?

You will have the opportunity to shape modern customer interaction services while developing your career within a growing architecture practice.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.





Senior Technical Architect – Contact Centre Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: £70,000 to £9...View more

Location: UK based, hybrid working with occasional travel to Shivom and client locations
Employment Type: Permanent, Full Time
Salary: £70,000 to £95,000 per annum, depending on experience
Security Clearance: Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required security vetting process as a condition of appointment.

About the role

Shivom Consultancy is looking for an experienced Senior Solution Architect – Workplace, EUC & Networks to join our growing architecture practice.
This is a senior architecture role focused on modern workplace, end user computing, enterprise connectivity and network services across complex technology environments.
You will help shape secure, resilient and scalable workplace and connectivity services, ensuring that identity, devices, networks, cloud platforms and enterprise applications operate as a coherent service ecosystem.
The role requires someone who combines strong technical depth with broad architectural judgement. You will work closely with enterprise architects, cyber security teams, cloud and platform teams, identity specialists, service management, engineering teams, product teams and technology suppliers.
You will also operate as a senior member of the architecture practice, providing peer review, technical leadership and support across wider architecture activities where required.
This role will support major UK public sector and enterprise transformation programmes within Shivom's client portfolio.

What you will be doing

You will:
  • Lead solution architecture across workplace, end user computing and enterprise network services.
  • Define current, target and transition architectures for workplace, EUC and connectivity capabilities.
  • Architect modern endpoint environments covering device enrolment, configuration, application deployment, compliance, patching and lifecycle management.
  • Define architecture for modern workplace services, collaboration platforms and secure hybrid working.
  • Design enterprise LAN, WAN, Wi-Fi, internet connectivity, remote access and cloud connectivity solutions.
  • Define Zero Trust and secure access architectures covering identity, devices, networks and applications.
  • Design secure remote access patterns using Conditional Access, network segmentation, identity aware access and modern access technologies.
  • Architect hybrid and cloud connectivity across on premises, cloud and shared enterprise services.
  • Define network modernisation approaches covering LAN, WAN, Wi-Fi, SD-WAN and secure internet access.
  • Architect virtual desktop and cloud desktop services where appropriate.
  • Ensure workplace, endpoint and network services are observable, measurable and operationally supportable.
  • Promote automation and repeatability through Infrastructure as Code and modern configuration management practices.
  • Work with security teams to ensure endpoint, network and access architectures meet security and compliance requirements.
  • Define and assure non functional requirements including availability, resilience, performance, scalability, security, disaster recovery, maintainability and supportability.
  • Develop solution visions, high level solution approaches and High Level Designs.
  • Undertake architecture option assessments and make clear recommendations based on technical, operational, security and commercial considerations.
  • Develop technology roadmaps covering future capability, transition states, dependencies, lifecycle and technical debt.
  • Identify opportunities to simplify, consolidate and rationalise workplace, network and infrastructure services.
  • Support legacy modernisation and technology lifecycle planning.
  • Work with engineering and delivery teams throughout discovery, design, implementation and transition into live service.
  • Review detailed technical designs and implementation approaches against agreed architecture.
  • Identify architecture risks, dependencies and technical debt and recommend proportionate remediation.
  • Prepare and present architecture decisions through technical governance and design authority forums.
  • Maintain clear architecture documentation, technical decisions and supporting artefacts.
  • Support service transition, operational readiness, capacity planning and resilience.
  • Provide peer review and mentoring to other architects and technical specialists.
  • Support architecture leadership and deputise for senior architecture colleagues when required.

Essential experience and skills

We are looking for strong experience across most of the following:
  • Significant experience as a Solution Architect, Technical Architect, Infrastructure Architect or Enterprise Architect within complex enterprise environments.
  • Strong architecture experience across modern workplace, end user computing and enterprise networks.
  • Experience designing technology services for large or geographically distributed organisations.
  • Strong understanding of Microsoft workplace technologies and enterprise endpoint environments.
  • Strong understanding of enterprise LAN, WAN, Wi-Fi and connectivity architecture.
  • Experience integrating on premises, cloud and shared enterprise services.
  • Strong Microsoft Azure architecture knowledge.
  • Good understanding of Microsoft Entra ID and the relationship between identity, devices, applications and access.
  • Experience designing secure remote and hybrid working solutions.
  • Experience with modern endpoint management, device lifecycle and enterprise configuration management.
  • Experience designing modern endpoint management architectures using Microsoft Intune, Autopilot and associated Microsoft technologies.
  • Strong understanding of Zero Trust architecture.
  • Experience with enterprise Wi-Fi, WAN, SD-WAN and secure remote access architecture.
  • Experience designing Azure and hybrid network connectivity.
  • Understanding of SASE, SSE and Zero Trust Network Access approaches.
  • Strong understanding of network security, segmentation and access control.
  • Experience defining resilience, availability, performance and disaster recovery requirements.
  • Experience applying Infrastructure as Code or automation principles to infrastructure or network environments.
  • Experience designing monitoring, observability and operational support capabilities.
  • Experience defining technology lifecycle, capacity and service transition requirements.
  • Experience producing architecture artefacts including solution visions, HLDs, options assessments, roadmaps, architecture decisions and transition architectures.
  • Experience working within technical governance, architecture review or design authority processes.
  • Experience working across multiple delivery teams, business areas and technology suppliers.
  • Ability to assess technical options and clearly articulate architectural trade offs.
  • Strong stakeholder management and communication skills.
  • Ability to explain complex technical concepts to both technical and non technical audiences.
  • Ability to challenge constructively and make pragmatic architecture decisions that balance strategic direction with delivery needs.

Technology experience

Candidates do not need deep expertise in every technology listed below.
We are looking for strong depth across Workplace, EUC and Networks, combined with sufficient breadth across cloud, identity, security, automation and operational tooling.

Modern Workplace and EUC

Experience with several of the following would be beneficial:
  • Microsoft 365
  • Microsoft Intune
  • Windows Autopilot
  • Windows 10 and Windows 11 enterprise environments
  • Microsoft Entra ID
  • Conditional Access
  • Microsoft Defender for Endpoint
  • Microsoft Teams
  • Microsoft Teams Rooms
  • Application packaging and deployment
  • Endpoint configuration and compliance
  • Device lifecycle management
  • Windows 365
  • Azure Virtual Desktop
  • VDI technologies
  • Mobile device management
  • Enterprise endpoint security
  • Secure remote and hybrid working

Networks and connectivity

We would expect strong understanding across areas such as:
  • Enterprise LAN and WAN
  • Enterprise Wi-Fi and wireless architecture
  • Routing and switching
  • SD-WAN
  • Software Defined Networking
  • Network segmentation
  • Network Access Control
  • 802.1X
  • VPN and secure remote access
  • Zero Trust Network Access
  • SASE and SSE concepts
  • Firewalls and network security
  • DNS
  • DHCP
  • IP address management
  • Load balancing
  • Internet connectivity
  • Cloud connectivity
  • Azure Virtual Networks
  • Azure ExpressRoute
  • Azure VPN Gateway
  • Private connectivity and private endpoints
  • Hybrid cloud networking

Cloud, automation and engineering

Experience across several of the following would be useful:
  • Microsoft Azure
  • Azure DevOps
  • GitHub
  • Infrastructure as Code
  • Terraform
  • Bicep
  • Configuration automation
  • CI/CD principles
  • Policy as Code
  • Automated deployment and configuration of cloud and network services
You do not need to be a DevOps engineer, but you should understand how modern infrastructure and network services can be deployed, governed and maintained through repeatable automated patterns.

Monitoring and observability

Experience with several of the following would be advantageous:
  • Azure Monitor
  • Log Analytics
  • Dynatrace
  • Grafana
  • Network monitoring platforms
  • Endpoint health and experience monitoring
  • Centralised logging
  • Alerting and event management
  • Performance monitoring
  • Capacity monitoring
  • Service health dashboards
  • Operational telemetry

Architecture leadership

This is more than a specialist infrastructure architecture role.
You should be comfortable operating as a senior member of an architecture practice and able to:
  • Support architecture leadership in setting technical direction.
  • Coordinate architecture decisions spanning workplace, network, cloud, identity and security.
  • Challenge proposed solutions constructively and pragmatically.
  • Resolve architectural dependencies across teams and suppliers.
  • Maintain alignment between strategic direction and practical delivery.
  • Provide peer review and architecture assurance.
  • Represent the architecture function with senior technical and business stakeholders.
  • Mentor architects and technical specialists.
  • Help improve architecture standards, patterns and ways of working.
  • Support cross cutting architecture decisions beyond your immediate technical specialism.
  • Step into broader architecture leadership responsibilities when required.

Our architecture approach

At Shivom, we place strong emphasis on:
  • Reuse of common platforms and enterprise capabilities
  • Simplification and convergence
  • Modernisation of legacy technology
  • Zero Trust principles
  • Secure by design architecture
  • Resilience and operational readiness
  • Automation and repeatability
  • Infrastructure as Code
  • Observability and service health
  • Technical governance
  • Engineering aligned architecture
  • Sustainable technology choices
  • Effective collaboration across multiple suppliers and delivery teams
Our architects are expected to remain close to delivery while maintaining the wider enterprise perspective needed to avoid unnecessary duplication and short term technical decisions.

Desirable experience

It would be advantageous to have:
  • Experience working within UK central government or another regulated public sector organisation.
  • Existing SC security clearance.
  • Experience designing workplace and network services for organisations with thousands of users.
  • Experience supporting estates spanning multiple offices, operational locations or geographically distributed sites.
  • Experience integrating organisational technology with centrally provided or group shared services.
  • Experience of large scale workplace transformation.
  • Experience with Windows device modernisation programmes.
  • Microsoft Intune and Windows Autopilot architecture experience.
  • Azure Virtual Desktop or Windows 365 architecture experience.
  • Experience with Cisco, Aruba, Juniper, Fortinet or equivalent enterprise networking technologies.
  • Experience with SD-WAN, SASE or Zero Trust Network Access platforms.
  • Experience with enterprise Network Access Control technologies.
  • Experience with network modernisation programmes.
  • Experience of Zero Trust adoption.
  • Experience with cloud migration or hybrid cloud transformation.
  • Experience with Terraform or Bicep for infrastructure automation.
  • Experience with Azure Monitor, Log Analytics, Dynatrace, Grafana or equivalent observability platforms.
  • Experience working within highly secure environments.
  • Experience within complex multi supplier ecosystems.
  • Experience with enterprise architecture tooling such as Ardoq, LeanIX, Sparx Enterprise Architect or equivalent.
  • TOGAF or equivalent architecture certification.
  • Microsoft Azure certification.
  • Microsoft security or modern workplace certifications.
  • Cisco, Juniper, Aruba or equivalent networking certifications.
Professional certifications are desirable rather than mandatory where equivalent practical experience can be demonstrated.

What success looks like

You will be successful when you can:
  • Understand complex workplace, infrastructure and connectivity environments quickly.
  • Define a clear and achievable architecture direction.
  • Balance long term strategic objectives with immediate delivery needs.
  • Understand how workplace, networks, identity, cloud and security interact as one service ecosystem.
  • Identify opportunities to simplify and consolidate fragmented technology.
  • Produce architecture that engineering and infrastructure teams can practically implement.
  • Design secure and resilient solutions for large user populations.
  • Build automation and repeatability into infrastructure architecture.
  • Ensure monitoring and operational support are designed in from the outset.
  • Identify resilience, security and performance issues early.
  • Influence delivery teams and suppliers without creating unnecessary governance overhead.
  • Make clear recommendations when faced with competing technical, business and commercial considerations.
  • Build trusted relationships with technical teams, senior stakeholders and fellow architects.
  • Provide leadership beyond your immediate technical specialism when required.

Security requirements

Applicants must either hold current Security Check (SC) clearance or be eligible to obtain SC clearance.
Candidates who do not currently hold SC clearance must be willing to complete the required security vetting process as a condition of appointment.
The successful candidate will be expected to work in accordance with applicable client and government security policies when undertaking assignments involving sensitive information or systems.

Working arrangements

This is a UK based hybrid role.
You should be comfortable working remotely while also attending Shivom offices, client locations and other UK sites where collaboration, delivery activities or security requirements make in person attendance appropriate.
The frequency of on site attendance may vary depending on the nature and stage of individual assignments.

Benefits

At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes.
Our benefits package includes:
  • Private medical insurance
  • Critical illness cover
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client requirements
  • Support for professional certifications and technical training
  • Continuous professional development opportunities
  • Access to architecture, cloud, security, data and engineering learning opportunities
  • Support for maintaining and progressing professional and security clearances
  • Career progression within Shivom's architecture and technology leadership practice
  • Opportunities to work on major UK public sector and enterprise transformation programmes
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Recognition and performance related reward opportunities

About Shivom Consultancy

Shivom Consultancy is a UK based technology consultancy specialising in architecture, cloud, data, security, software engineering and digital transformation.
We work with organisations delivering complex and business critical technology services, helping them modernise legacy estates, adopt cloud and digital platforms, strengthen cyber security and develop resilient, scalable technology capabilities.
Our architecture practice focuses on practical architecture that connects strategy with engineering. We believe architects should remain close to delivery, understand the operational impact of their decisions and help teams build sustainable technology rather than simply produce documentation.
You will join a growing architecture community with opportunities to work across workplace technology, networks, cloud, infrastructure, identity, security, data, integration and digital services.

Why join Shivom?

You will have the opportunity to shape modern workplace and connectivity services while developing your career within a growing architecture practice.
We combine the variety and technical challenge of consultancy with the opportunity to build longer term relationships with clients and delivery teams, influence architecture direction and see solutions progress from early design through implementation and live service.

Equal opportunities

Shivom Consultancy is committed to creating an inclusive and supportive working environment.
We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We will make reasonable adjustments throughout the recruitment process where required.

Location: UK based, hybrid working with occasional travel to Shivom and client locations Employment Type: Permanent, Full Time Salary: £70,000 to £95,000 per annum, depending on experience Security ...View more

Senior Solution Architect – Shared Platforms & Enterprise Services
Location: UK based, hybrid working with occasional travel to client sites
Employment Type: Permanent, Full Time
Package: £70,000 to £90,000 per annum, depending on experience
Security Clearance: Candidates must be eligible to obtain, and willing to undergo, SC clearance (BPSS check as a minimum).
About the role
Shivom Consultancy is looking for an experienced Senior Technical Architect to join our growing architecture practice and help shape complex shared platforms and enterprise services for major UK public sector organisations.
You will work across multiple products, platforms and delivery teams, providing architecture leadership for services that are consumed across an organisation rather than owned by a single product team.
The role requires someone who can combine strong technical architecture skills with practical delivery experience. You will work closely with enterprise architects, product teams, engineers, cyber security specialists, data teams, platform teams and third party suppliers to create secure, resilient and reusable solutions.
This role is intended to support a significant UK public sector architecture engagement, as well as other enterprise transformation programmes within Shivom.
What you will be doing
You will:
  • Lead solution architecture for shared platforms and enterprise services supporting multiple products and business areas.
  • Develop solution visions, high level solution approaches and high level designs covering application, cloud, integration, data, security and infrastructure considerations.
  • Translate business and service requirements into scalable, secure and maintainable technical solutions.
  • Assess architecture options and trade offs, providing clear recommendations supported by technical, commercial and operational considerations.
  • Define functional and non functional requirements including resilience, availability, performance, security, scalability, maintainability and supportability.
  • Develop current, target and transition architectures for long lived platforms and services.
  • Contribute to three to five year technology and service roadmaps, including dependencies, transition states, lifecycle considerations and technical debt.
  • Work with product and engineering teams throughout the delivery lifecycle, from early shaping and discovery through implementation and live service.
  • Provide architectural guidance to technical leads and engineers and review implementation against agreed architecture.
  • Identify architectural risks, dependencies and technical debt and recommend proportionate remediation approaches.
  • Prepare architecture decisions and designs for technical governance and design authority forums.
  • Promote the use of shared capabilities, reusable patterns and common services rather than duplicated or product specific solutions.
  • Identify opportunities to simplify and rationalise existing services where overlapping capabilities exist.
  • Maintain architecture documentation and decisions using appropriate architecture and knowledge management tooling.
  • Support proofs of concept, technical feasibility exercises and option evaluations where required.
  • Architect shared communication, audio, video and recording capabilities and their integration with wider enterprise services where required.
Essential experience and skills
We are looking for someone with strong experience in most of the following areas:
  • Significant experience working as a Solution Architect, Technical Architect or Platform Architect within complex enterprise environments.
  • Experience designing shared platforms, enterprise services or reusable technology capabilities consumed by multiple applications or business areas.
  • Strong Microsoft Azure architecture experience.
  • Good understanding of modern cloud architecture, distributed systems and microservices.
  • Strong understanding of integration architecture, APIs, messaging and event driven solutions.
  • Experience producing high quality architecture artefacts including solution visions, options assessments, HLDs, architecture decisions, roadmaps and integration or data flow designs.
  • Practical experience with non functional architecture including resilience, availability, performance, disaster recovery, security, observability and operational support.
  • Experience working across multiple product and delivery teams rather than being limited to a single application or project.
  • Experience working with enterprise architecture, cyber security, infrastructure, data and engineering functions.
  • Ability to identify and manage architecture dependencies and technical debt.
  • Experience presenting architecture proposals and decisions to technical governance or design authority forums.
  • Good understanding of Agile and product based delivery.
  • Strong stakeholder management and communication skills, including the ability to explain complex technical issues to non technical stakeholders.
  • Ability to challenge constructively and make pragmatic architecture decisions that balance strategic direction with delivery needs.
Enterprise communications, media and collaboration
Experience with enterprise communication and media technologies would be beneficial, including:
  • Enterprise video and audio platforms
  • Real-time communication and collaboration services
  • Video conferencing and remote participation technologies
  • Audio and video recording platforms
  • Media streaming and distribution
  • Secure storage and retrieval of recorded media
  • Integration of audio/video capabilities with enterprise applications and digital services
  • Monitoring, resilience and operational support for real-time communication services
 
Technology experience
You do not need to be an expert in every technology listed below. We are looking for broad architecture capability with strong experience across several of these areas:
  • Microsoft Azure
  • Azure API Management
  • Azure Service Bus and asynchronous messaging
  • REST APIs and API lifecycle management
  • Microsoft Entra ID and modern identity patterns
  • Azure data and analytics services
  • Containers and Kubernetes
  • Infrastructure as Code
  • GitHub and Azure DevOps
  • SaaS and COTS integration
  • Monitoring and observability platforms such as Azure Monitor, Application Insights, Log Analytics, Dynatrace or Grafana
  • Workflow and automation technologies
  • Enterprise document, collaboration, publishing, scheduling or communication platforms
Desirable experience
It would be advantageous to have:
  • Experience delivering architecture within UK central government, justice, policing, defence, healthcare or another regulated public sector environment.
  • Experience of national scale or business critical digital services.
  • Experience working in a multi supplier environment.
  • Experience modernising legacy services while maintaining live operations.
  • Experience integrating commercial SaaS or COTS platforms with bespoke digital services.
  • Experience of enterprise architecture repositories such as Ardoq or similar tooling.
  • Knowledge of UK Government Technology Code of Practice, Service Standard, Secure by Design principles or equivalent architecture and assurance frameworks.
  • Experience delivering architecture in environments handling sensitive or regulated information.
  • Existing SC security clearance.
  • Experience applying reuse, convergence and modernisation principles, secure-by-design practice, and technical governance across multi-supplier delivery environments.
What good looks like in this role
You will be successful when you can:
  • Understand a complex problem quickly and establish a clear architecture direction.
  • Develop pragmatic target architectures without losing sight of immediate delivery constraints.
  • Influence multiple teams without becoming a bottleneck.
  • Create architecture that engineers can actually implement.
  • Make clear decisions when there are competing technical, operational and commercial considerations.
  • Identify opportunities to reuse existing capabilities before introducing new technology.
  • Maintain architectural coherence across services owned and delivered by different teams.
  • Improve resilience, security, operability and maintainability as part of the architecture rather than treating them as afterthoughts.
  • Communicate confidently with senior stakeholders while retaining sufficient technical depth to work directly with engineers.
Security requirements
Security Clearance: Applicants must either hold current SC clearance or be eligible to obtain SC clearance. Candidates without existing clearance must be willing to complete the required vetting process as a condition of appointment.
Benefits
At Shivom, we want our people to build long term careers while working on meaningful and technically challenging programmes. Our benefits package includes:
  • Competitive base salary
  • Employer pension contribution
  • Generous annual leave entitlement plus UK bank holidays
  • Hybrid and flexible working arrangements, subject to client and security requirements
  • Support for professional certifications, technical training and continuous professional development
  • Access to architecture, cloud, security, data and engineering learning opportunities
  • Opportunities to work on major UK public sector digital transformation programmes
  • Career progression within Shivom's architecture and technology leadership community
  • Regular knowledge sharing, technical forums and architecture communities of practice
  • Support for maintaining and progressing professional and security clearances where required
  • Employee wellbeing support
  • Company sponsored social and team events
  • Employee referral opportunities
  • Private medical insurance
  • Critical illness cover
  • Recognition and performance related reward opportunities
About Shivom Consultancy
At Shivom, our architects work on complex digital transformation programmes where architecture has a direct impact on service delivery. We focus on practical architecture that connects strategy with engineering and enables teams to deliver secure, resilient and sustainable technology.
You will join an architecture community with the opportunity to work across cloud, data, integration, security, platforms and digital services while helping shape architecture practices and reusable capability across our client portfolio.
Why join Shivom?
You will have the opportunity to work on complex, nationally significant digital services while developing your career within a growing architecture practice. We combine the variety and technical challenge of consulting with the opportunity to build longer term relationships with clients and delivery teams.
Equal opportunities
Shivom Consultancy is committed to creating an inclusive working environment. We welcome applications from suitably qualified candidates regardless of background and will make reasonable adjustments throughout the recruitment process where required.

Senior Solution Architect – Shared Platforms & Enterprise Services Location: UK based, hybrid working with occasional travel to client sites Employment Type: Permanent, Full Time Package: £70,0...View more

Senior Business Development, Bids & Partnerships Manager

Company: Shivom Consultancy Ltd
Package: £60,000 per annum
Performance Bonus: Up to 15% of package
Location: Brentford, West London
Working Arrangement: Office-based, minimum 4 days per week
Reporting to: Head of Business Development

Role Overview

Shivom Consultancy Ltd is seeking an experienced and commercially focused Senior Business Development, Bids & Partnerships Manager to support the continued growth of our UK technology consultancy business.
The role will work closely with the Head of Business Development and senior leadership to develop new sales opportunities, strengthen strategic partnerships, support public and private sector bids, establish an SME supply chain, and increase Shivom's market presence.
This is a highly collaborative and hands-on role. The successful candidate will be expected to work from Shivom's Brentford office for a minimum of four days per week, aligned wherever possible with the Head of Business Development, to enable close collaboration on bids, account development, sales campaigns, partnerships and market opportunities. The role will also involve occasional travel to client meetings, supplier engagements, industry events and market engagement sessions.
The successful candidate will be equally comfortable researching opportunities, engaging prospective clients and partners, supporting bid responses, attending market engagement events, developing sales intelligence, and creating compelling marketing and thought-leadership content.

Responsibilities

Business Development & Sales

  • Identify and develop new business opportunities across the UK public and private sectors.
  • Develop qualified sales leads and maintain an active opportunity pipeline.
  • Conduct outbound prospecting through telephone calls, email, LinkedIn and other appropriate channels.
  • Research prospective clients, programmes, procurement opportunities and market developments.
  • Develop account intelligence and identify key decision-makers, stakeholders and influencers within target organisations.
  • Arrange introductory meetings and support the Head of Business Development and Shivom leadership during client engagements.
  • Work closely with the Head of Business Development from Shivom's Brentford office to progress opportunities, campaigns and target accounts.
  • Maintain accurate opportunity, contact and pipeline information within Shivom's CRM and business development systems.
  • Support the development of sector-specific and service-specific sales campaigns.
  • Help establish repeatable sales channels for Shivom's SME IT consultancy and professional services.

Strategic Partnerships & Supply Chain

  • Identify major technology companies, systems integrators, consultancies and prime contractors where Shivom could participate as an SME delivery partner.
  • Establish and maintain relationships with partner, alliance, procurement, account and delivery stakeholders within strategic organisations.
  • Promote Shivom's capabilities across architecture, data, AI, cloud, cyber security, software engineering and digital transformation.
  • Identify relevant partner programmes and supply-chain onboarding opportunities.
  • Coordinate completion of supplier questionnaires, capability assessments and onboarding documentation.
  • Build and maintain a structured network of specialist SME organisations capable of supporting Shivom on future bids and programmes.
  • Assess prospective SME partners based on capability, delivery experience, certifications, security clearances, commercial model and capacity.
  • Maintain an SME capability directory that can be used rapidly when developing bidding teams and consortium arrangements.
  • Support the establishment of consortiums and collaborative bidding arrangements where appropriate.

Bid Management & Bid Writing

  • Support the identification, qualification and assessment of tender and procurement opportunities.
  • Coordinate bid/no-bid information and assist senior stakeholders with opportunity qualification.
  • Support the preparation and management of tender responses, framework submissions, RFIs, RFQs, PQQs and proposals.
  • Produce high-quality written responses that clearly communicate Shivom's capabilities, experience and value proposition.
  • Work with technical SMEs, architects, delivery teams and senior management to gather evidence and develop bid responses.
  • Develop and maintain reusable bid content, case studies, CVs, project references, capability statements and supporting evidence.
  • Coordinate bid plans, submission timelines, review cycles and stakeholder contributions.
  • Attend supplier days, market engagement sessions, procurement briefings and industry events.
  • Analyse procurement documentation and identify requirements, evaluation criteria, risks and differentiators.
  • Conduct competitor, client and market research to strengthen bid positioning.
  • Support post-bid reviews and lessons-learned activities.

Marketing, Content & Digital Presence

  • Support the development and execution of Shivom's social media and digital marketing activity.
  • Produce engaging LinkedIn posts, articles, insights and campaign content.
  • Develop website content covering Shivom's services, capabilities, experience and market propositions.
  • Create compelling case studies from successfully delivered client engagements.
  • Translate technical delivery achievements into commercially focused customer stories.
  • Develop strong calls-to-action within website, social media and campaign content.
  • Support the development of capability statements, brochures, presentations and sales collateral.
  • Work with technical and business stakeholders to develop thought-leadership content.
  • Support targeted digital campaigns designed to generate enquiries and qualified leads.
  • Monitor engagement and campaign performance and recommend improvements.

Market Intelligence

  • Monitor relevant government procurement pipelines, frameworks and market opportunities.
  • Research target sectors, clients and strategic programmes.
  • Track competitor activity, major contract awards and supplier relationships.
  • Identify upcoming procurements and engage early with potential clients and partners.
  • Produce concise sales intelligence and opportunity briefings for senior management.
  • Maintain intelligence on strategic Tier-1 organisations and their public-sector and commercial programmes.
  • Identify emerging market trends and services that could create opportunities for Shivom.

Skill Criteria

Essential

  • Minimum 5 years' experience in business development, bid management, partnerships, sales or a closely related commercial role.
  • Experience within IT services, technology consultancy, digital transformation or professional services.
  • Strong understanding of consultative and professional-services selling.
  • Demonstrable experience identifying and developing new business opportunities.
  • Experience supporting or managing bids, tenders and commercial proposals.
  • Strong written communication and bid-writing skills.
  • Ability to transform complex technical information into clear and compelling commercial content.
  • Experience conducting market, competitor and client research.
  • Strong stakeholder-management and relationship-building skills.
  • Confidence communicating with senior stakeholders within clients, partners and suppliers.
  • Experience conducting outbound business development through telephone, email and LinkedIn.
  • Ability to independently research organisations and identify relevant stakeholders and opportunities.
  • Strong presentation and interpersonal skills.
  • Highly organised, with the ability to manage multiple opportunities and deadlines simultaneously.
  • Commercially aware with good analytical and problem-solving skills.
  • Strong working knowledge of Microsoft Office and collaboration tools.
  • Able and willing to work from Shivom's Brentford office for a minimum of four days per week.
  • Willing to travel occasionally for client meetings, partner engagements, market engagement sessions and industry events.

Highly Desirable

  • Experience selling IT professional services into the UK public sector.
  • Understanding of UK government procurement and public-sector buying processes.
  • Experience working with Crown Commercial Service frameworks or similar public-sector frameworks.
  • Familiarity with Find a Tender, Contracts Finder and other procurement portals.
  • Experience developing relationships with major systems integrators, consultancies and Tier-1 technology suppliers.
  • Experience establishing or managing an SME partner or supplier network.
  • Experience working within consortium or supply-chain bidding arrangements.
  • Knowledge of services across cloud, data, AI, cyber security, architecture, software engineering or DevOps.
  • Experience creating case studies, thought-leadership articles, website content and LinkedIn campaigns.
  • CRM and sales pipeline management experience.
  • APMP, CIM, MBA or other relevant business, marketing, sales or bid-management qualification.

Personal Attributes

The successful candidate will be:
  • Commercially driven and results focused.
  • Comfortable operating in a growing SME environment.
  • Proactive and able to work with limited supervision.
  • Confident initiating relationships with new organisations and stakeholders.
  • Persuasive without being overly sales driven.
  • An excellent writer and communicator.
  • Comfortable working with senior executives and highly technical specialists.
  • Curious and research oriented.
  • Able to move between strategic partnership development and hands-on delivery.
  • Collaborative and capable of working closely with the Head of Business Development and wider leadership team.
  • Comfortable working in an office-based, team-oriented environment.
  • Professional and credible when representing Shivom at client and industry events.

Working Arrangement

This role is based at Shivom Consultancy Ltd's Brentford, West London office.
The successful candidate will normally be expected to work from the office for at least four days each week, with working days aligned wherever practical with the Head of Business Development.
The remaining working day may be worked flexibly, subject to business requirements, bid deadlines, meetings and client commitments.
The nature of the role will also require occasional attendance at:
  • Client and prospective client offices.
  • Partner and supplier meetings.
  • Government and public-sector market engagement events.
  • Industry conferences and networking events.
  • Framework, procurement and supplier engagement sessions.

Performance & Bonus

The role includes a performance bonus of up to 15% of the £60,000 package, linked to agreed annual objectives.
Performance measures may include:
  • Generation and progression of qualified sales pipeline.
  • Successful development of strategic client and Tier-1 relationships.
  • Establishment of new SME and delivery partnerships.
  • Quality and timeliness of bid submissions.
  • Contribution to bid wins and revenue generation.
  • Development of repeatable sales channels.
  • Creation of high-quality marketing and sales content.
  • Growth in inbound enquiries and engagement.
  • Effective maintenance of CRM, opportunity and market-intelligence information.
The bonus structure will recognise both direct revenue contribution and broader activities that strengthen Shivom's long-term sales and bidding capability.

Senior Business Development, Bids & Partnerships Manager Company: Shivom Consultancy Ltd Package: £60,000 per annum Performance Bonus: Up to 15% of package Location: Brentford, West London Workin...View more

Business Development, Marketing & Bids Executive

Company: Shivom Consultancy Ltd
Location: Brentford, West London
Working Arrangement: Office-based, minimum 4 days per week
Reporting to: Head of Business Development
Level: Graduate / Recent Postgraduate / Early Career
Package: £28,000–£32,000 depending on experience and qualifications
Performance Bonus: Up to 10%

Role Overview

Shivom Consultancy Ltd is seeking an ambitious and commercially minded graduate, recent postgraduate or early-career professional to join our growing Business Development function.
The role will support the Head of Business Development across sales, marketing, bids, partnerships and market intelligence. It is designed for someone at the early stages of their career who wants broad exposure to business development within the technology consulting sector and the opportunity to develop into a more senior commercial, bid or partnership role.
The successful candidate will work closely with senior colleagues in Shivom's Brentford office and will receive guidance and mentoring while progressively taking ownership of research, content creation, lead generation, bid coordination, partner engagement and sales-support activities.

Responsibilities

Business Development & Lead Generation

  • Research prospective clients, target organisations and new business opportunities.
  • Identify relevant decision-makers, influencers and commercial contacts within target organisations.
  • Generate prospective leads using LinkedIn, email, telephone and other appropriate channels.
  • Support outbound sales campaigns and structured prospecting activity.
  • Prepare introductory emails, LinkedIn messages and sales communications.
  • Conduct cold calling and follow-up activity under the direction of the Head of Business Development.
  • Arrange introductory meetings with prospective clients and partners.
  • Maintain prospect, contact and opportunity information within Shivom's CRM and sales tracking systems.
  • Follow up actions arising from meetings and business development discussions.
  • Support preparation of presentations, capability statements and client-facing material.
  • Assist with development of new sales channels for Shivom's SME IT consultancy services.

Marketing & Digital Content

  • Support Shivom's social media and digital marketing activities.
  • Create engaging LinkedIn posts promoting Shivom's capabilities, achievements and market insights.
  • Draft website content covering Shivom's services, experience and propositions.
  • Work with technical and delivery teams to turn completed projects into compelling case studies.
  • Develop calls-to-action designed to generate enquiries and engagement.
  • Support production of articles, thought-leadership material and marketing campaigns.
  • Help maintain a content calendar for website and social media activity.
  • Research relevant industry themes and propose content ideas.
  • Support development of brochures, presentations, capability statements and other sales collateral.
  • Monitor engagement with social media and marketing activity and report on results.

Bid Management & Bid Writing Support

  • Research public and private sector tender opportunities.
  • Monitor relevant procurement portals and framework opportunities.
  • Support the Head of Business Development with initial opportunity assessments.
  • Assist with preparation of RFIs, PQQs, tender responses, framework submissions and proposals.
  • Coordinate information and evidence required from technical and delivery teams.
  • Draft sections of bid responses using existing company material and technical input.
  • Help maintain Shivom's library of reusable bid content.
  • Maintain case studies, project references, CVs, policies, certifications and bid evidence.
  • Support bid planning and track actions, deadlines and outstanding contributions.
  • Format and quality-check bid submissions.
  • Attend internal bid meetings and capture actions and decisions.
  • Support lessons-learned activities following bid submissions.

Market Intelligence

  • Research prospective clients, competitors, sectors and programmes.
  • Monitor Find a Tender, Contracts Finder and other procurement sources.
  • Identify upcoming market engagement events and supplier opportunities.
  • Research major government and commercial technology programmes.
  • Prepare concise market and account intelligence reports.
  • Identify organisations already supplying target customers and potential routes into their supply chains.
  • Research contract awards, incumbent suppliers and future procurement activity.
  • Maintain structured information on target accounts and opportunities.
  • Provide regular sales intelligence updates to the Head of Business Development.

Strategic Partnerships

  • Research major IT consultancies, systems integrators and technology companies where Shivom could participate as an SME partner.
  • Identify relevant alliance, partner, procurement and supplier-management contacts.
  • Support initial outreach to prospective strategic partners.
  • Prepare background research before partner meetings.
  • Support preparation of Shivom capability material for prospective partners.
  • Maintain records of partner discussions and follow-up actions.
  • Assist with supplier onboarding questionnaires and partner registration processes.
  • Track partnership opportunities and maintain a strategic partner pipeline.
  • Support senior colleagues in maintaining regular engagement with important partners.

SME Supply Chain Development

  • Identify specialist SME technology companies that could complement Shivom's capabilities.
  • Research potential suppliers across areas such as:
    • Data and analytics.
    • Artificial intelligence.
    • Cloud and infrastructure.
    • Cyber security.
    • Architecture.
    • DevOps.
    • Software engineering.
    • Testing and quality assurance.
    • Digital transformation.
  • Contact prospective SME partners and gather information about their capabilities.
  • Maintain a structured SME supplier and partner database.
  • Capture information including services, skills, certifications, security clearances, geographical coverage and delivery capability.
  • Support assessment and onboarding of potential partners.
  • Help create an SME capability catalogue that can be used when responding to future bids.
  • Support development of consortium and collaborative bidding arrangements.

Skill Criteria

Essential

  • Bachelor's degree in business, marketing, management, economics, technology or another relevant discipline, or equivalent experience.
  • Recent postgraduate qualification or MBA may also be considered.
  • Strong interest in business development, sales, marketing and technology consulting.
  • Excellent written English and ability to produce clear and professional business communications.
  • Strong research and analytical capability.
  • Comfortable approaching new organisations and individuals by telephone, LinkedIn and email.
  • Good interpersonal and relationship-building skills.
  • Ability to understand and communicate business propositions.
  • Strong attention to detail.
  • Good organisational and time-management skills.
  • Ability to manage multiple activities and deadlines.
  • Strong Microsoft Office skills, particularly Word, PowerPoint and Excel.
  • Comfortable learning CRM and sales-management tools.
  • Ability to work collaboratively with senior business and technical stakeholders.
  • Self-motivated and willing to take ownership of assigned activities.
  • Able and willing to work from Shivom's Brentford office for a minimum of four days per week.

Desirable

  • MBA or postgraduate qualification in business, marketing, sales, strategy or management.
  • Up to 2 years' experience in business development, marketing, consulting, recruitment, professional services or technology.
  • Previous internship or placement experience in a commercial or client-facing role.
  • Exposure to IT consulting, software, cloud, data, AI or cyber security.
  • Understanding of UK public-sector procurement.
  • Awareness of Crown Commercial Service frameworks.
  • Familiarity with Find a Tender and Contracts Finder.
  • Experience writing social media or marketing content.
  • Experience using LinkedIn for business development.
  • Previous experience supporting proposals, tenders or bids.
  • Experience using CRM software.
  • Understanding of digital marketing and campaign analytics.
  • CIM, APMP or other relevant professional qualification would be advantageous but is not required.

Personal Attributes

The successful candidate should be:
  • Ambitious and keen to build a career in business development.
  • Commercially curious.
  • Confident communicating with new people.
  • Comfortable making outbound calls and approaching prospective customers.
  • A strong writer.
  • Well organised and reliable.
  • Able to research unfamiliar subjects independently.
  • Willing to learn about complex technology services.
  • Comfortable working in a fast-moving SME environment.
  • Proactive rather than waiting to be assigned every activity.
  • Collaborative and comfortable working closely with the Head of Business Development.
  • Professional when dealing with clients, partners and suppliers.

Working Arrangement

The role is based at Shivom Consultancy Ltd's Brentford office and the successful candidate will normally be expected to work from the office for a minimum of four days each week.
Office attendance should be aligned wherever possible with the Head of Business Development to provide regular coaching, collaboration and exposure to live sales and bid activity.
The role may also require occasional attendance at:
  • Client meetings.
  • Partner meetings.
  • Supplier engagement sessions.
  • Public-sector market engagement events.
  • Networking events.
  • Industry conferences.

Development Opportunity

This role is intended to provide broad exposure to the commercial side of a technology consultancy.
As the successful candidate develops experience, they will be expected to progressively take greater ownership of:
  • Individual sales campaigns.
  • Client accounts.
  • Smaller bid submissions.
  • Strategic partner relationships.
  • SME supplier relationships.
  • Marketing campaigns.
  • Opportunity qualification.
  • Sales pipeline management.
The role could naturally progress into positions such as:
  • Business Development Manager.
  • Bid Manager.
  • Partnerships Manager.
  • Account Manager.
  • Sales Manager.
  • Marketing and Growth Manager.

Performance Measures

Performance will be assessed against a balanced set of objectives including:
  • Number and quality of prospective leads identified.
  • Meetings generated through outbound activity.
  • Accuracy and quality of market intelligence.
  • Contribution to sales pipeline development.
  • Support provided to bid submissions.
  • Quality of written bid and marketing content.
  • Development of case studies and sales collateral.
  • Growth of Shivom's strategic partner network.
  • Growth of Shivom's SME supplier network.
  • Effective CRM and opportunity management.
  • Contribution to social media and digital engagement.
The role includes a performance-related bonus of up to 10%, recognising contribution to pipeline generation, bids, partnerships, marketing activity and broader commercial growth.

Business Development, Marketing & Bids Executive Company: Shivom Consultancy Ltd Location: Brentford, West London Working Arrangement: Office-based, minimum 4 days per week Reporting to: Head of B...View more

Job Description We are seeking a motivated and enthusiastic Junior Java Developers to join our software development team. As a Junior Java Developer, you will work closely with senior developers and team members to design, develop, and maintain Java-based applications. This is an excellent opportunity for someone looking to grow their career in software development and gain hands-on experience in a collaborative and supportive environment. The successful candidate must be eligible and willing to go through SC/DV clearance.   Key Responsibilities Develop, test, and maintain Java-based applications according to project requirements. Collaborate with senior developers to design and implement new features. Participate in code reviews and provide constructive feedback. Troubleshoot and resolve software defects and issues. Write clean, efficient, and well-documented code. Assist in the development of technical documentation and user guides. Stay updated with the latest industry trends and technologies.   Qualifications Bachelor�s degree in Computer Science, Information Technology, or a related field. Good understanding of Java and object-oriented programming. Familiarity with Java frameworks and libraries such as Spring, Hibernate, etc. Knowledge of web technologies (HTML, CSS, JavaScript) is a plus. Understanding of relational databases (MySQL, PostgreSQL) and SQL. Basic knowledge of version control systems (Git, SVN). Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Eagerness to learn and adapt to new technologies and methodologies.   Preferred Skills Experience with RESTful APIs and web services. Knowledge of Agile/Scrum development processes. Familiarity with build tools (Maven, Gradle) and CI/CD Basic understanding of front-end frameworks (Angular, React) is a plus. Certification in Java programming or related technologies is a plus.   How to Apply If you are passionate about software development, enjoy solving complex problems, and thrive in a collaborative environment, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to�recruitment.team@shivom.uk Location Position may require flexibility in location, with a need to travel to London (M-25) with occasional travel to UK sites   Commitment to Excellence In this role, you will not only be responsible for software development but also for contributing to the growth and innovation of our company. Your work will directly impact the success of our projects and the satisfaction of our clients, making you a key player in our team.

Job Description We are seeking a motivated and enthusiastic Junior Java Developers to join our software development team. As a Junior Java Developer, you will work closely with senior developers&helli...View more

Location London (Hybrid with occasional travel to data centers and offices) Security Clearance: Must hold or be eligible for UK SC Clearance and willing to undergo DV Clearance. We are recruiting a Junior DevOps Engineer to join a dynamic project team based in Central London. In this role, you will collaborate with a growing team to manage and enhance cloud and on-premises infrastructure while supporting a key customer platform. This is an excellent opportunity for a motivated individual to develop their skills in DevOps while contributing to impactful projects. About the Role: You will work closely with team members and customers to design and implement solutions, manage day-to-day operations, and maintain platform infrastructure. The role involves providing out-of-hours support for the production system on a scheduled rota. Key Responsibilities:
  • Collaborate with the team to define, build, and maintain infrastructure solutions.
  • Manage cloud and on-premises environments, ensuring their smooth operation.
  • Support day-to-day platform operations and resolve issues promptly.
  • Participate in the scheduled out-of-hours production support rota.
  • Travel to data centers and offices as required (approximately 3-4 times per month).
Essential Skills and Experience:
  • Hands-on experience with�AWS�and�Microsoft Azure.
  • Knowledge of implementing�on-premises cloud/VMware.
  • Strong experience with�Docker�and�Kubernetes.
  • Experience with CI/CD pipelines using�Jenkins�or�Azure DevOps.
  • Familiarity with�GitLab�for version control.
  • Competence in at least one programming or Scripting language, such as�Python,�Go, or�Bash.
  • In-depth understanding of�GNU/Linux�systems.
  • Proficiency in�Windows Server 2016, including�ADFS,�ADCS, and�ADDS.
  • Strong understanding of�IP Networking�and physical network setups.
Desirable Skills and Experience:
  • Exposure to tools such as�CommVault,�Nagios,�Kibana,�Prometheus, or�Splunk.
  • Ability to identify and communicate technical issues effectively, including applying root cause analysis.
  • Strong communication and presentation skills, with the ability to influence and reason effectively.
  • A creative mindset with the ability to think critically and solve problems efficiently.
What We Offer:
  • A supportive, inclusive, and collaborative working environment.
  • Opportunities for professional growth and training in a variety of technologies.
  • Hybrid working arrangements, offering flexibility for remote work.
We are committed to creating a diverse and inclusive workplace where everyone can thrive, regardless of their background. We encourage applications from individuals of all genders, ethnicities, abilities, and experiences. Application Deadline:�Rolling Start Date:�Immediate or within one month If you're passionate about technology and eager to grow your career in DevOps, we'd love to hear from you. Apply today to join our team!

Job Features

Job Category

Devops

Location London (Hybrid with occasional travel to data centers and offices) Security Clearance: Must hold or be eligible for UK SC Clearance and willing to undergo DV Clearance. We are…

We are currently recruiting for a Junior Business Analyst to join a project based in Central London. We are considering the candidates who will be able to achieve SC clearance. As a Business Analyst, you will work within an organisation, helping to manage; change and plan in line with their goals and helping technical teams deliver business aims and ambitions. This could be for one specific project, or as a permanent feature of the organisation. You will need to understand the organisational situation, evaluate customer needs, and work alongside technical teams to deliver successful solutions. Location � Remote and based in London, outside of restrictions. Essential skill criteria As a Junior Business Analyst at SHIVOM, you will bring your expertise to our customers, helping business to work effectively with technology teams to leverage technical know-how with top-class analysis and customer engagement skills. You will be:
  • Capturing the business requirements
  • Defining and implementing the aspects of the detailed design
  • Performing gap and impact analyses
  • Defining Epics, user stories and requirements
  • Providing and monitoring Cost/benefit analysis
  • Supporting test activity, Business service and process design
  • Working with suppliers to deliver specific outcomes
  • Participating in effective Collaboration and Engagement
  • Working with Project/ Delivery Managers
Also, having knowledge of Background Systems integration would be beneficial.   Cultural Fit
  • Be transparent and collaborative when making decisions.
  • Able to work with the customer's stakeholders to understand business and technical requirements.
  • Take responsibility for their work.
The Perks
  • Remote working
  • Industry-recognised certifications to boost your employability and promotability.
  • Contributory pension scheme
  • Regular Online social events
  • Continued support to help you fulfil your potential � you will keep advancing your technical skills throughout your career with SHIVOM.

We are currently recruiting for a Junior Business Analyst to join a project based in Central London. We are considering the candidates who will be able to achieve SC clearance.…

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